March 2024 by Shirin ?shirini? Leung
I had the best time at Molton Brown Cambridge branch tonight for the Rhubarb and Rose fragrance masterclass! Esmee was my fragrance expert and guided me through the fragrances and products on offer. Emily the store manager was super knowledgeable, sharing stories about the products and the brand whilst Hannah and Maddie served the other guests at the event. The store is beautiful and relaxing to visit. I love the goodie bag we received and what I bought too. Thank you ladies and I will be back!
March 2024 by Phoebe Williams
I went to the Rhubard and Rose fragrance experience with a friend and it was absolutely wonderful. A great company with a great ethos. Would recommend! Emily, the store manager, was so knowledgable and a great host.
December 2023 by Elise Kinder
Fantastic customer service at Molton brown last week thanks to a young lady called Esmee, friendly & knowledgeable which helped me complete my Christmas shopping.Put a smile on my face & left feelingVery festive.Definitely going again for some retail therapy for myself in the new year!
December 2023 by Vanessa Knowles
First class service!! Thank you to Gaby for making my Christmas shopping experience so good. I only popped in to buy a shower gel and ended up with so many other lovely products! I was delighted to find oud based shower gels and a body lotion. I left a very happy customer - thank you.
December 2023 by Mii Ruff
Last shop for the day yesterday?Molton Brown. Served by Hannah?she gave a truly amazing service, full of knowledge and advice which I really appreciated. A joy to have been served by Hannah. 5 gold stars from me.Lovely atmosphere in the store!
August 2021 by Niki Fleming
Visited yesterday to the store, very impressed as always with the service myself and my partner received. Carmine was brilliant and so knowledgeable on the products. Came in for body scrub and left with conditioner too! Really helpful and very kind. Thanks so much
April 2021 by Megan Wigley
I have been shopping at this store for 20 years now and the level of customer service is still the same high standard. The products are still of the same very high quality as they were 20 years ago. This is a testament to how an excellent quality product still stands.The staff in this store makes it as they have always been very professional and friendly but they never push for a sale.Their product knowledge is fantastic as well.Price wise is ok not gone up alot over the years I can tell you. Whilst some may think its expensive it's not really as the products last a very long time.Overall this is why I remain a Molton Brown customer.
April 2021 by M. Lopez
Customer service needs improving. Products are great and high quality.
April 2021 by Luke Yates
Excellent customer service ?
August 2020 by Miranda Everett
What can I say...love love Molton Brown
April 2020 by Ani
Excellent customer service! I went in with one thing in mind for a wedding gift and came out with more than I expected! Such warm and friendly service by the two ladies. I will definitely be back!
