December 2023 by Esther
No clothes! Looked like a disorganised thrift shop!
May 2023 by Ruby Edwards
Awful I felt so uncomfortable in there,there was a " staff " member wearing just a bra paired with jeans this attire in the workplace shouldn't be acceptable it's absolutely disgusting and highly inappropriate!Flaunt what you have when your normal in work.Also, staff always chatting and too busy to help customers. So unprofessional
April 2023 by ETF Cleaning
Huge store on two levels. Wife and daughter went missing inside for over an hour. Luckily there is only one exit ?
February 2023 by C Bales
No one on the shop floor to ask for a different shoe size (shoes on top floor, tills and only staff on bottom floor). No greeting at the till, no care over my items, no thank you or goodbye. I left with my jaw on the ground.
May 2022 by May P
New Look Grand Arcade Cambridge. Every time I have been there changing rooms really filthy. Someone needs to periodically sweep the changing room floors as really full of dust and fluff and dirt. Curtains dirty walls dirty with people's dirty remnants. Changing rooms in need of a serious face-lift, paint walls change curtains clean floors..preferably with wipe down paint and curtains. It's disgusting..do something about it. It really puts the grand arcade down.
December 2021 by De
Nice shop loads of bargains in the sale before Christmas
December 2021 by Rosalyn P
Shocking went to pick up my order beginning of jan which they had lost. Spoke to someone on WhatsApp chat which is a waste of time just send you the same automated message was told I would get a refund as they could see was logged as missing I?m still waiting nearly 4 weeks later for my refund. Will never order or shop here again!
December 2021 by Susan Rolls
Long queues at till
December 2021 by Violet Martha
Great choice of clothes!
November 2021 by Judith
Large store which caters for all ages!
August 2021 by Tereza Mariana
I have problems with my body and i don't like to see me every one when i try new clothes... i ask the lady from fitting room to call my husband and she refuse she tell me men's are not allowed to fitting room and i need to walk out to him !??? i think my rights as an costumer are not right ! Thanks to theat women i was feeling all day more insecure!
June 2021 by Julia Dorrian
It was busy and people were not social distancing enough. I know that can't be helped. I got a lovely top and skirt and there was a discount which made me very happy ?
June 2021 by Maxine Loakes
Some staff were not wearing masks but had lanyards on. Well spread out but no one in changing rooms monitoring and had to leave my bags to go change an item
June 2021 by Rita DUGGAL
Good selection of clothes
January 2021 by Eileen James
Wasn't actully a sale as there's a sale on in New look all year around ? same old
