March 2024 by M
Just brought my work van (OR) to this garage for the first time.Usually all the other garages I've been to, have been a nightmare.Lee was a fantastic representative for this establishment.Knowledgeable, great service and was very happy to help and answer all questions I had.Service completed in 2 hours.Thanks alot Regency & Lee
March 2024 by David R
Brought the work van (OR) in for a service and was done by the end of the day! Brilliant staff, and excellent service! Big thanks to all at Regency! ?
March 2024 by Grant Turner
Very helpful and professional 5stars all the way thank you
February 2024 by Mo Kirk
Second time in a month they have done a fantastic job for me, very professional, kept me updated at all stages and we're very informative, really can't thank them enough, oh, and they were very reasonably priced too, thank you guys at Regency.
February 2024 by Miriam Garner
Kind ,courteous, business-like, professional service and prompt, pleasant attention at every stage.
January 2024 by Arthur Waddington
Was a first time customer. Regency had been recommended by a friend, I was very happy with how friendly their staff were. As well as how efficiently they completed work on my car. Will definitely be using again in future.
January 2024 by Abbie McGuinness
10/10 experience. Very welcoming. Had my car in for a remap, very efficient service and absolutely no problems whatsoever. Recommend to anyone. Best in the business??
January 2024 by Donna White
The staff went above and beyond to help me with my car. I cannot recommend these guys enough!!
December 2023 by James
Had a MOT done and they made a mistake so now I have an an advisory that shouldn't be there. Not the end of the world, but not a good look when you're planning on selling the car soon.
December 2023 by Georgi Kostov
I am really disappointed as I booked appointment for Adas configuration. When I arrived to pick up my car at the end of the day the guy from the reception said that they do didn't had a time to have a look and asked me to came another day again.
December 2023 by Adegaye Adebowale
Apart from the vehicle maintenance that was well taken care of. Their advisory service was awesome. Thanks specially to Rob
November 2023 by Paul Dance
polite, efficient staff who got the job done and kept me informed along the way
November 2023 by Jack
Took my BMW M3 in for its first MOT - the guys took great care of the car and had it all done within an hour. Highly recommend.
November 2023 by Forbidden Academic
The car was given to them for a problem to be diagnosed. I was quoted over £2k for the work. I took the car to another garage who actually bothered to check what the issue was. Only cost £200 in the end.Aside from the obvious lack of skills, they add on unnecessary charges for things that do not need to be done; going as far as to lie about the legality of it. Being told "if you don't like it, you can go somewhere else". Bad service with big egos but without the knowledge to back it up.Avoid!
October 2023 by Vidya Math
Disgusting service. They have dented my car in 3 places - car was pristine when given to them. No way of talking to or reasoning with this evil garage. Con people. Unfathomably rude staff - they take your money when the car is not back to normal and then don't listen to a word you say about what is still wrong with the car & talk to you like you're stupid - don't take your car there if you're a woman. Pretty sure they'd have more value for the words coming out a man's mouth. From the bill, it looks like they overcharge too. Make sure to check your car BEFORE you pay them, or better still, avoid giving them your car. And as you can see from the horrible'mechanic's reply below, they are just nasty to people. Couldn't care less that they've left a customer with a car that needs to be taken to another garage. Incidentally, he left he reply moments after I left the review, so they were looking out for it - if they spent time fixing cars properly they wouldn't have time to swiftly pen a book-length response. Yes there are many places that deserve bad reviews - you are one of them. Fortunately, most of the places I go to just get my repeat custom and I get service that means I will definitely return to them.Reviews for this garage seem to have been really good until recently. Obviously an issue with some appalling new member of staff or something going on that's meant plenty of dissatisfied customers recently.
