March 2023 by Stefan Blower
I didn?t catch the guys name but he?s brilliant - so helpful and friendly. A credit to Reiss ?
March 2022 by Kirsten Pearson
Excellent customer service and love love love the clothing and accessories ?
October 2020 by Dania
I love Reiss and usually go to the one in Leicester, where staff are very friendly, attentive and go above and beyond to leave their customers happy. I went to this Reiss in Cambridge and the younger staff were very friendly and polite, however a more senior lady at the till was so abrupt with her answers, so I didn't really understand their returns policy, didn't make any effort to even smile and made me feel quite uncomfortable actually. I bought a coat for over £300, it was pouring outside and she gave me a cheap paper bag for it. The bag was about to rip, that's how bad it was, and inside was a brand new, quite expensive item I had just bought- good customer service would be to cater a bit more and put a bit more effort in. I think they had reserved the sturdier cardboard bags for non-sale items- quite silly considering it's still an expensive item and you don't want the product to get damaged straight after purchase.
October 2020 by Lin Soh
Good service and latest items
September 2020 by Austin Cardoza
First Timer but very friendly staff great help
July 2020 by Dani
I love Reiss and usually go to the one in Leicester, where staff are very friendly, attentive and go above and beyond to leave their customers happy. I went to this Reiss in Cambridge and the younger staff were very friendly and polite, however a more senior lady at the till was so abrupt with her answers, so I didn't really understand their returns policy, didn't make any effort to even smile and made me feel quite uncomfortable actually. I bought a coat for over £300, it was pouring outside and she gave me a cheap paper bag for it. The bag was about to rip, that's how bad it was, and inside was a brand new, quite expensive item I had just bought- good customer service would be to cater a bit more and put a bit more effort in. I think they had reserved the sturdier cardboard bags for non-sale items- quite silly considering it's still an expensive item and you don't want the product to get damaged straight after purchase.
September 2019 by Lillian Bixler
My husbands favourite place. We go here often and the people are really Nice and helpful.
June 2019 by Cecilia Man
Very Collegiate! Sit Under Apple tree of Newton to get stimulated.
June 2019 by simon adamson
great staff and great clothes in general
April 2019 by Grant Norman
I've bought a few items over the years, s entire, jeans, shoes, jacket, love it
December 2018 by Giles Wade
Great service. Quality clothes.
December 2018 by Kate Themistocli
Snooty and condescending staff, not well stocked on sizes and very unpleasant customer service
September 2018 by Sav C
Good but small.
August 2018 by Rumiko King
Went in there to find an outfit for my brotherâ??s wedding. Alan was fantastic in helping me get the outfit together. Unfortunately the dress I wanted wasnâ??t available in the Cambridge branch, so the manager helped me in securing it in a London branch near my work. Really helpful friendly staff - and I have an amazing dress for the occasion!!
May 2018 by Mark Alcock
Great if you like shopping
