June 2023 by Sandra Sen
Customer service appalling, get ID by the same lady 6 times a week I?m 24 and I shop there regularly as it?s my local, she asks every day near enough for ID at this rate she knows my whole name address and date of birth parents names and surnames and how many animals I have,,,,, rude unprofessional a bully I must say, the staff at that shop need training the management needs changing or more training very very VERY appalling I don?t usually leave reviews but god I must say avoid sainsburys brooks road at all cost.If I could give 0 stars I would.
November 2022 by Abdulrafeeq Vk
Today's visit at Sainsbury's petrol station..I don't know her name but she was very insulting me this afternoonCredit goes to Sainsbury's... congrats
October 2022 by ClanBegley
Every time I've been in the staff are always attentive and friendly.
June 2022 by Guido Fasano
I filled up a petrol can on the 24th of May circa 2p.m.No problems, staff were polite and professional.I then went back on the 25th of May circa 2 p.m and was refused filling up the same petrol can as the staff could not read and understand the instructions on the side of the petrol can.Very unprofessional and rude staff.I do not know their names but I should have made a note of this so I could complain to Sainsbury's management.I am so disappointed, not because I couldn't fill up the petrol can as I just went to another petrol station and filled up with no problem but because of the way I was treated by the two ladies working there.It just means that I shall go elsewhere for my petrol.
April 2022 by Ann Presence
Staff are always helpful here. Cost of diesel and petrol has keen pricing. The kiosk is well stocked with hot drinks and other household items, such as milk, papers confectionary etc. Small selection of motoring items can be found here. Air and water are free. Queuing up for petrol is straight forward except when people panic buy. Panic buying causes this outlet to block the main roundabout, which causes traffic jam, so anyone trying to shop at Sainsbury's finds it difficult to enter the car park.
December 2021 by Nuno Santos
Been here twice now, and both times were quick stops as there are many pumps available. I love the option to pay at the pump by card.
October 2021 by Yogita Chholak
Kudos to Sainsbury ! Such an attentive and helping executive staff who replied every call with details of fuel availability !!
October 2021 by Lizzie B
There isn?t any fuel currently (25.09.2021) -fuel shortage
September 2021 by Xiaodong Cheng
Cheap petrol price compared with the other petrol stations around, plus free air inflator and water for cars. Note that the water pressure is quite low, not idea to wash cars, but it's free
September 2021 by mike Lang
Thank you very much to the manager for solving the problem.
August 2021 by daniel carter
It's fuel. Makes my car run. Friendly staff.
November 2020 by Joe Turner
Good petrol station, and you can pay at the pump, handy when kids are in th car
November 2020 by Haval Kurdistan uk
Poor customer service and rude staff. Woman behind the till having a loud conversation with another staff while customers are waiting to be served !!
January 2019 by I H.
Politely asked for change from customer services, refuses to give change... 1. Banoffee Pie supplied with metal shard in it. Might have been dangerous. Apparently further investigation is being conducted by Sainsbury's out-with Brooks Road. I almost swallowed the shard myself... No message or explanation was ever given and CERTAINLY NO INSTORE APOLOGY!! One of the staff actually said, "What do you expect me to do about it!". Another line issued was that it was not a Sainsburys product despite the fact the box was emblazoned with an orange Sainsburys label. Either this was untrue or the box was designed to be untruthful. 2. Vacuum cleaner that was so weak as to render it useless. Originally supplied with missing parts and one sheet of instructions that looked photocopied. Only a partial refund was issued but it turned out that the vacuum cleaner just did not develop enough suction to be usable in an ordinary domestic situation anyway, leaving the situation unresolved... 3. USB DVD Player that was not recognised as USB device making it useless. 4. USB Memory stick that was not recognised as USB device, rendering it unusable. 5. Failed electric kettle. Failed because the lid would not stay latched. 6. Kettle with a hole that developed in clear plastic area of lid, rendering it useless. 7. Metal granule canisters with only weakly attached bases and the base dropped out of one. 8. A stapler without staples... No staples available in-store either! 9. Copper bottomed pots that started delaminating. One pot had the copper bottom completely detach from the base. Four pots in total had this fault out of four purchased! 9 ISSUES -------- 0 IN-STORE APOLOGIES
August 2018 by Jeniya Gwendu
Petrol is cheaper than BP and it's easy to get to the petrol station.
