November 2023 by Julie roberts
Great store. Plenty of choice and well laid out.
August 2023 by Amanda Kille
Great little toy shop for under 10s
June 2023 by Isaac Moreno
It's great to have a toy store in the heart of Cambridge, so we can walk into it and no need to drive your car and add to the pollution issue. I hope they'll keep it open as the rest of the Grafton.
June 2023 by Tamara Page
Great reasonably priced toy's. Very entertaining Ninja toy.
June 2023 by Rick Flack
Lots to choose from, staff really friendly and helpful. Obviously it depends what you're looking for...cards, cuddly toys, dolls ,action figures , playing cards ,Uno, top trumps etc etc
May 2023 by Alice Waddington
There aren't many toy stores around anymore (or many stores in the Grafton for that matter) so it's a shame that the customer service in this store is so bad. The assistant with dyed blonde hair and glasses was incredibly rude, virtually huffing with indignation when asked the location of an item in the store - she obviously expected me to be as acquainted with the layout as she was - and acting as if it was a huge imposition. What is the purpose of the staff here if it is not to help customers? Two stars though for having an ok selection of toys.
May 2023 by Paul Jones
Noice place to get the kids a little treat, fair price and great staff
February 2023 by JP J
Wide variety, good prices and on trend. A good visit!
January 2023 by Miles Garden
Hello, I visit the Cambridge store just before Christmas. I came in with my son. I needed some help to reach the Lego box on top of the shelf. The lady came to help, however no hello, please or thank you she did say to me, was very rude and unhappy to assist. Anyways, she passed me the wrong box so I told her that?s not the one, so she snatched that box from my hands and threw me the one that I requested at the first place. After she ?threw ? that box to me I told her that she does need to be that rude with the customers at the toy shop where all the kids come, then she shouted at me saying that I am being rude! When all I asked was help! When I came to the till to pay, the rude lady was serving the customers but when It was my turn to go to the till she loudly said I am not serving her, (which she meant me) in front of other customers! Made me feel like I am not a customer and she treated me horribly, after she said that she walked off . I came to the other sill and customer assistants name was Zoe (she served me at the till) I asked her if she can give me the name of the lady who was rude to me as I would like to make a formal complaint, she refused to tell me her name. Then the rude lady came to me saying that I am talking to right person ( I am assume she is the manager of the store) and I said to her that her behaviour is not acceptable as all I asked was help and she was so rude to me! Especially when she is a store manager and treating her customer in this way is not acceptable! My son was terrified! We are a regular customers bug after what happened I will never return to that shop! That?s a shame as it?s only one toy shop in Cambridge .
December 2022 by Eloise Jean Saul
Lovely they have steps at the till so little ones can do they're own shopping.
December 2022 by Ben Isle
Good prices and good stock levels friendly staff, need i say more? :)
December 2022 by JoJo Durndell
Not much selection for 4 year old who are into building bricks.3 old ladies stood having a chat taking up the whole walk way so people can't get by.Only 1 guy serving.Need more choice of bag designs and sizes. Some toys reasonably priced, but alot over priced.
December 2022 by Ken Dolling
Large selection of toys and gifts and birthday cards for children to choose from
November 2022 by alice ineveryland
Staff are friendly and helpful. Good deals on toys and can always find good, quality toys at a low price.
September 2022 by Marion Morizzo
Took grand daughter in here had job getting her out brought couple of things reduced alot so was very pleased
