October 2023 by Christine Barker
Expensive but always come to look and love the in-store smell.
May 2023 by Liam
Terrible returns experience. They use Evri (aka Hermes). Booked a home collection, waited in all day Saturday. Got email at 5.30pm to say they had tried delivery. No they hadn?t?I was downstairs for hours each side of the delivery time they stated, a camera picked up nothing. Got collected 4.30pm Monday, having waited in another day. Reported to The white company?no response. You have to pay for this return service! Will not be purchasing with them online again.
November 2022 by Gareth Reeman
Very nice range of candles. Quite a high price tag. Friendly staff.
August 2022 by Erin Freeman-Hovell
3 weeks after placing an order I received none of the items. 7 calls to customer services, multiple promises of calls back which weren?t received. Such a waste of time. I now have a refund but would much rather have had the products and saved hours of time speaking with customer service. Not what I expected from this company. Very disappointed and won?t be shopping with them again.
June 2022 by Chris Featherby
Went in here with the mrs. I don't get it. Products look to average to be that expensive. Was cool in store so give a few stars for that.
February 2022 by Barry Sullivan
Been a while since I purchased anything from The White Company, the last bath mat lasted so long. Got an extra large grey bath mat, just what I needed. Lady who served us was excellent
September 2021 by Mr Marsden
Great products and amazing, helpful staff
July 2021 by Peta Ewers
Pretty clothes and beautiful children's clothes and baby presents.
April 2021 by Paul Gates
Appalling online mail order delivery from White company. Ordered items and just got a refund 2 weeks later with no reason why. Try to call, and on hold forever. Disappointed - supposed to be a premium brand.
April 2021 by Jane Jessop
Customer service appalling,two phone calls this morning cut off after 25 mins,still holding after 13 mins.no answer from chat line.Delivery was between 10 to 14 days,order placed 12 days ago heard nothing.
January 2021 by Amanda Brown
Not as good as it used to be, and way too expensive!!
January 2020 by Sallyann Wright
Great candles. Mega helpful staff. Highly recommended
January 2020 by Jeniya Gwendu
They sale good quality staff. A very clean shop.
January 2020 by Susan Clarke
Just lovely. Good service. Lovely smiley faces.
January 2020 by Barry C
Expensive and not worth the money for the items. Wouldn't recommend.
