September 2021 by Richard C
I'm rating Daniel 5 stars because he went above and beyond to help us. Sadly, Three has terrible phone service but that's not his fault. Thanks, Daniel!
September 2021 by Nicola Benton
The staff go above and beyond to help. Always so happy with the service.
September 2021 by Isidoros K.
Awful customer service. Told us off because we went in store to check what phones they have available. A youngster just said only if signing a contract else I'd like you to leave!! Thanks hope this shop close as well and then start complaining you don't have jobs
September 2021 by ebere augustar okoro
Tom, the attendant was absolutely fantastic. Unfortunately the network on my phone is still poor.
June 2021 by Julie Brook
Tom our customer service advisor( grand arcade branch) who served me, was very helpful and knowledgeable about products, he gave me all information I needed to upgrade my old phone, am very happy with new upgrade so 5* given for his very professional help.
May 2021 by Jadehere09
Fantastic service for my mum, extremely helpful, I cannot fault it. Thank you very much.
November 2020 by Alex Rutherford
Staff very friendly and helpful I was able to get a new phone very quickly and at a great price no pushy sales staff trying to sell me things I didn't need. Very safe all staff in marks with screens between me and them. Couldn't be happier.
November 2020 by Jason Marsh
Shocking customer service!\\n\\nRang the Newmarket store instead and spoke to the manager Henry and was super helpful!\\n\\nCustomer service goes a long way guys, if your staff don?t have that, then should open your eyes! How your loose customers
August 2019 by Wendy Parker
Terrible customer service. Manager Henry was not helpful and very rude.
July 2019 by Harry M
Beware of this store's scam tactics and psycho manager. We paid in store to top-up. The employee offered to top-up for us. The attempt did not go through. The manager, Mr Henry, said there is nothing he could do, and suggested we should buy a new top-up, or leave, without refunding the previous one! He became agressive and racially tinged. Mr Henry emphatically repeated "this is the UK" and pocketed the money we paid for the failed top-up! We left the store shocked and transferred to another, real phone company.
July 2019 by Steven Nevel
Staff very helpful specially Rahul ð??ð??
May 2019 by Arthur Blundell
Very helpful two visitswith my mifi
May 2019 by Bernard Northfield
Got the information I needed quickly
March 2019 by Lars Lemming
Normally I would never give four stars to a mobile phone shop (staff are typically more interested in the commision from their sales), but here they actually listened to my needs and I ended up leaving the shop with a product which cost less than the one I originally asked for - but fully covered my needs!
October 2018 by Sue Morley
Very good service. Quick and easy very helpful.
