January 2024 by Nazia Jahangir
Customer service was good and so the environment of the shop. However, we as internationals new in this country went to buy phone on installment. We weee told by other networks and people that our credit checks gonna fail so better don't try. But here they very over confidently made us apply for the phone. It was rejected due to credit check failure. The worst is that we can't even buy the contract sim of this network for 3 months. I mean, Only if staff had been a little smart, they would have recommended and applied for sims first and then phone. Now we're ineligible to buy even any contract sim for 3 months. I really believe the staff should be knowledgeable and considerate and inform ALL fully aware customer about the consequences of sucha process first before making a customer take sucha attempt.
December 2023 by Dorota Leligdowicz
Very kind support
November 2023 by Kling K
Two guys that were working on 9/11/23 must be slowest at what they do I?ve ever seen. 40 minutes I was waiting at front desk while they?re ?helping? customer each and no attention whatsoever. Hope you managed to make a good deal, I have(shall I say had) 4 contract sim cards with Three. Never again. Useless. Aboslutely useless. Sort it out Three, I?m sure there must be someone out there who?s willing to put in shift and actually do their job promptly. Might as well shut it down as I don?t think you?re making great deal pf money from this specific branch. Thanks
August 2023 by Nelda Ellis
Alfie was really helpful when I came in and he tried to find the best solution for a tricky problem. He was also really patient and kind. Can?t say the same for the Maurice who had a bit of attitude and seemed unwilling to help.
July 2023 by Oli
Walked into the store today for advice on how to manage my account due to me being made homeless. The gentleman and the lady guided me on how to approach customer services for the best outcome and they were right. Thank you for being so understanding with my situation and generally Three as an operator have always been fantastic with me.
July 2023 by IWONA WYSPIANSKA
Absolutely disgusting service and attitude.(don't know her name)If you don't know how to behave infront of customers,you should change your job.Absolutely shocking...
June 2023 by Matthew Bird
Micha? is a brilliant customer advisor. I came into the store after having a lacklustre experience calling Three, and Micha? cleared up all the confusion, got me a great deal, and left me feeling really positive about Three. Whatever you?re paying him, it isn?t enough?
June 2023 by Ashley Eby
BEWARE if you are US visiting forces!!!! They don?t honor any military clause if you have orders to leave you?ll still be charged an early termination fee.
May 2023 by Ammad Khurshid
just been upgraded from pay as you go To contract sim Michal is very professional and very calm and has a lovely welcoming smile.High recommended .Thanks Michal
May 2023 by Ryan
Great service from the manager, he gave me a lot of options and I left with a great deal with unlimited data, roaming and a broadband package??
April 2023 by Karen Betson
Was well looked after. Didn't try to complicate things and sorted out a good data only sim card deal.
March 2023 by Krevskaya_ permanent
terrible situation. an employee of this company assured me that I can terminate the contract without taking money from me, the contract is made cunningly, it does not indicate termination provisions, only a link to the site is indicated. they are scammers. do not under any circumstances sign any contracts with them. I hope my review will save someone!
February 2023 by Miss B
The staff in this store are so much more helpful than in the Grande Arcade store.
February 2023 by Fems O
Good customer service
February 2023 by Jimmy Adkins
Walked into the shop needing guidance as well as an upgrade.Michal was very friendly and professional, by going into detail about certain deals and advantages.I find that dealing with a person rather than guessing what to do on a computer.
