December 2023 by Matt
First of all, staff were excellent and food was good. Sadly little festive atmosphere. Worst of all though is that Zizzi doesn't accept clubcard vouchers after 14th December so we had to pay everything despite having vouchers to cover the food. After discussion with the staff it took them 3 mins or so to find this information on the Tesco/Zizzi website. I ordered the vouchers on the same day as going to the restaurant and at no point did Tesco or Zizzi say that the vouchers were not valid. Sadly this ruined an otherwise very nice experience.
December 2023 by Craig Laurence
I liked it but nothing amazing. Not sure we'd visit here without Tesco vouchers. Service was good although the waiter was a bit too casual sitting at our table, making jokes about the food and trying to get us to download the app rather than serve us to get a free garlic bread.
December 2023 by Emma Kane
Agree with the other one star reviews. It took twenty minutes for our drinks to arrive, they came after the starters. Service slow, and the constant stream of delivery drivers kept us in a draught. Food was awful, especially the bruschetta and the rainbow salad. Management needs an intervention - avoid.
December 2023 by YM K
Wide variety of options, would recommend their pasta and pizzas.
December 2023 by Hunor Csenge
Keeley our waitress was absolutely amazing! She has powered through even in the midst of chaos and kept her lovely smile and energetic personality. Thank you for your service! Shame about our food. But customer service stays 10/10 for her.
December 2023 by Angus Drever
9 of us went to Zizzi for a meal at 6pm. It was very busy. All of us agreed we would not go again. One of the group said he was served the worst pizza he had tasted. Our order got mixed up so 2 of us had to wait when the others were served. The wine we had ordered with our meal only turned up after we complained. The toilet I used was in a disgusting state.
December 2023 by Bob Reid
City centre convenient for theatre. Large ground floor space but not too warm. Suggest upper floor mezanine much warmer. Three menu items not available. Just had chicken shish starter and chips. Sufficient. Also one lasagne, hot, tasty. Quick service. Average price drinks.
November 2023 by M C
Staff doing their best but obviously not enough of them. Took far too long for food to arrive; some mains arrived when some in the party had already finished theirs; some food cold. Will go elsewhere next time.
November 2023 by Jeremy Liu
The food was quick, fast and efficient. It tasted good, but not great. The atmosphere was too noisy for us to focus though.
November 2023 by Roland Zeller
Good was ok and atmosphere great. However, service was rather mediocre and inattentive.
November 2023 by Josh Thompson
Booked a table, staff got the name wrong on the booking, were told no dough left for pizza or garlic bread so pasta only.Guests arriving after us served both. After asking why this was, we were told the pizza and garlic bread were reserved for people who booked which we had.Food finally arrived, cold! Terrible
October 2023 by Ruby Watts
To begin the service the whole night was awful, we were there for so much longer than we should have been. The calamari to start was ok but the bruschetta I had was bad. It was soggy on the bottom and there was far too much balsamic vinegar on it it ruined the flavour. Finally the mains, the pork belly was decent however the spaghetti bolognaise was awful, there was like a pile of just fluid at the bottom of the spaghetti and not much flavour too it. The calzone wasn?t much better. Overall a bad experience, we use to go a lot but will never go again.
October 2023 by Ashleigh Mccullough
Horrid.Food was oily, undercooked and tasted bland.Service was rude, communicated that my boyfriends pasta was not cooked offered a replacement of which he got a pizza that was dripping with oil and was like cardboard that he couldn?t eat. Both main and starter he was not eating as a group but solo! You go for a nice meal to eat together and get separated. Could cook better food at home.NO STARS!
October 2023 by Nick Sharp
Pasta was awful, very undercooked. Got my meal changed to pizza which I thought was good but came out extremely oily to the point the toppings were just falling off. Service was very average to top the rubbish food. Ended up leaving the food on the table and going elsewhere.
September 2023 by Camila Guerra
Food very tasty and people friendly.Nice to have any meal.
