January 2024 by Mary Soane
The restaurant was very cold!! Visiting the toilets was like walking into an ice box.The food was good, but I did prefer the old menu.
January 2024 by Neeti Ghelani
We came for dessert, but my experience of coming here was very different from previous visits. The restaurant was very quiet, so it should have been a short service time, but from the time we ordered, someone came back with our dessert, and it was very long so much so that a member of the team had to come and ask if we'd paid for our food before receiving the order. I feel there was more staff than customers dining, and they alone were loud and sitting on tables or at the bar. I wouldn't go back for dessert again as it was far too sweet and heavy.
December 2023 by Kim Perry
Bustling pre Christmas meal with friends. Staff worked their socks off. Food was fabulous. Great time had by all. Would recommend.
December 2023 by Wendy Penn
Was very very disappointed. As I booked especially your restaurant as I had a £50 gift card only to be told you weren't excepting them. No mention of this anywhere when I booked and only when I said I had a card you wouldn't except it. Furious doesn't even come close. The fact that someone had already spent £50 on buying us it. It's just not right.Our food was brought but wasn't asked if we wanted any parmigiana on top which we did. And no one come to see us until we asked to pay. Very disappointed and definitely won't return any time soon. ?
December 2023 by Pedro Valladares
I went there with some Italians that recommended it and some other coworkers. The rustica entries are my italian coworkers favorites and we all ordered from that section of the menu. I liked the thin pie and the pepperoni to me was more like a chorizo which I like better.The service was a bit slow, but possibly because the place was busy.If I visit again and in the mood for pizza, I will go again.
December 2023 by Michael Wood
I enjoy the food at zizzi. However the service is very poor. Over an hour for our main and 20mins just to order dessert which we decided against after taking so long. And the waitress was rude expected much better.
December 2023 by Sarvs G
Very disappointing! The food was average at best and way overpriced. There was no service as the order is supposed to be done online, which the waitress who sat us down forgot to mention. When the online system didn?t work a nice gentleman took our order however that was to be the last of voluntary staff interactions. We had to ask for plates and cutlery when the starter arrived. The mushroom risotto did not have much mushrooms and it?s accompanying chicken skewer did not taste fresh. The 6 layer lasagne was squished and not particularly tasty. Overall a complete waste of money.
December 2023 by P Jain
Great food, very friendly staff.The selection of food was excellent - pretty much covers every taste! The drinks menu had everything you could need. Great location and if you sit by the window towards the back a great view. Highly recommend coming here. Not the First Zizzi we have been to either, consistently good service and value.
December 2023 by Lidia B
We booked our table via automated system on the phone. When we arrived to the restaurant they did not have our booking recorded. We were lucky to get the table anyway as the restaurant was full.They were understaffed, only one waiter that was trying to multiply himself and serve all the tables. I felt honestly sorry for him. We had to wait 45 minutes to have our order taken and then another half an hour to get our starters.The management should plan better for the weekend. It is a big traffic and you need to have an extra person in case somebody calls off sick. Or you should come on the floor yourself to help struggling employees and hungry customers. I hope at least you pay them extra for such a difficult shift.Food was mostly nice and decent (pizzas, bass, prawns, fonduta formaggi) but stay away from calamari.
November 2023 by Mackensie Rose
Came here last night, good food however, if you have an allergy (such as gluten free like myself) either avoid or check what you want to eat before hand! Manager who had to take our order due to my allergy had no clue what I could eat (lucky I pre looked) and proceeded to hand me a stack full of papers to look through not to mention he was extremely rude! However, the female waitress who served our drinks ect was brilliant and apologetic and highly rate her service
November 2023 by Carl Platt
One of our usual go to places but on last visit was disappointed with cleanliness and one of the dishes.The 'Casareccia Della Casa', which advises "Roasted chicken breast, oven-baked with prosciutto and spinach.........", came with only 2 x 10p sized pieces of chicken. When mentioned at the time, we were advised that it's the way it's made and that someone else might get more chicken in their order!!If that is the case, then don't make 'chicken' at the forefront of the description? Won't be ordering that again, if we go back.Kid-friendliness: They welcome kids and provide an 'activity' sheet/menu but disnt provide any crayons etc.!
November 2023 by Kerry Rogers
Starters were lovely, but there was an error with service. Thought the "complimentary" bread was nice, but turned out was someone else's starter. Took it from our table and gave it to the correct people after we'd taken a bite!Mains disappointing but edible and the servi e was polite but not great. My first zizzi experience and sadly likely to be my last.
November 2023 by Anita Hynd
A friend and I dined in prior to going to a show. Food arrived quickly, hot and tasty. The reason I am taking the time to review is to praise the exceptional service by both Alina and Nikola. Nothing was too much trouble and we were met with smiles and they were really friendly. Well done ladies.
October 2023 by Bia Martins
the food here is so good and high quality ? the meals came very quickly so not a lot of wait-time? you can customise your order based on what you can and can?t eat i.e vegetarian, dietary restrictions and allergies? great for picky eaters? portion size are filling and can be taken home if left with leftovers? we all enjoyed it a lot and servers are very polite? you can take home leftovers if needed? menu is also online? atmosphere is very chill and not rowdy at all even with lots of peopleVegetarian options: lots of variety and options and you can customise your order based on personal preferences... portion size are filling and can be taken home if left with leftoversDietary restrictions: lots of variety and options and you can customise your order based on personal preferences... portion size are filling and can be taken home if left with leftoversParking: very far from any places? closest one is grande arcade? around 20 minute walk? need to payKid-friendliness: lots of variety and options and you can customise your order based on personal preferences... great for picky eaters... portion size are filling and can be taken home if left with leftoversWheelchair accessibility: very difficult to get in? place has a lot of movement and passages are narrow so do not recommend
September 2023 by Raphael F
Came on a Saturday night with a friend. Unhelpful staff took a while to sit us down. No one asked us for our order for 15 minutes so had to call someone over in the end. 20 minutes later the food arrived before the drinks. At no point did anyone check back with us to ask if the food was okay. Food was nice but I was expecting much better service for £20+ per person.
