March 2024 by Harriet Poole
Went in again recently, and they seem to have been listening to customer reviews - things are getting better - still some way to go but they have obviously made a big effort to improve their offering.Vegetarian options: There are salads, but choices are fairly limited. This is a chicken restaurant after all.
March 2024 by Sandeep Singh
Good , hot & fresh
February 2024 by Phil Knighton
Of the fast food on offer at the Leisure Village, this KFC is better than the alternatives. Queue is usually ok, the drive through is pretty efficient and the food is as expected.
December 2023 by LC
I though all KFCs were the same until I went here. Staff are disorganised and out of my two visits, they missed food out both orders. If you go here, check bag before leaving!
December 2023 by Jonathan Butland
This is the most useless KFC you will ever go to. Totally incompetent staff, you are almost guaranteed to get the wrong food. Talk about
November 2023 by WOTB SID ?Doydoyz?
Food very good but wait times can be long when there is not many people there.
October 2023 by Dennis Gilbert
They were having problems with order screens aa wi fi was playing up. Even though order was excepted after 15mins was informed they were having problems but still managed to serve drive thru and people who order 15mins after. Only after complaining did my order and lady who ordered 6min before me turn up. This was my first and last visit to this branch
October 2023 by Alice George
Empty and depressing atmosphere, no music or customers. Slow service, and employees have nothing to do. Certainly not worth the journey or cost.
October 2023 by T Irving
Popped in today for lunch. Despite there being no other customers I had quite a lengthy wait for my food. The place looks untidy, the windows are filthy, and there's flies everywhere. Terribly depressing atmosphere. They've got the speaker from the drive through turned up so loud that you can hear everyone's order blaring across the restaurant. Food was lukewarm. Coke zero was warm and flat. The chicken was dreadfully overcooked and the so called "crispy skin" was very much akin to chewing on a brick. Dreadful place, no wonder it was empty. I certainly won't be returning.
October 2023 by Onionring
This place is absolutely terrible. I ordered a meal with chips and first of all, I waited what felt like forever for my meal. Second of all, they forgot my chips in my order. Guess what they gave me as compensation? A fiver. Its ridiculous this place, do not recommend, if you want KFC, get KFC at another place. If I could, I would?ve rated it 0 stars
October 2023 by Theresa Hedges-winters
Have had 10 chicken piece buckets here on numerous occasions today they wanted to charge per piece of chicken! I showed him on the app what I wanted he said they wouldn't do it that way would of cost alot more so I declined what has changed with this kfc never had any problems before.
October 2023 by Charles bumfrey
Service is always slow here, regardless of how busy they are,chairs almost always on tables like they don't want you to stay! Orders are often wrong too.
September 2023 by jayne mccann
Food was dry and overcooked even though it was busy and should of been fresh ! The drinks were only half full because of the amount of ice put in ....to be fare the young lad did give us a refill when we
August 2023 by Carol Vernon
Iv stopped going. My last visit they changed the price twice, service and attitude was terrible. Have tried in the evening and often found them closed early. Food is dreadful, chicken tastes of chlorine, is very small and is badly cooked. Surely KFC check on their franchises, maybe not in Ely's case.
August 2023 by Tim Newman
Went through the drive through and my order was quickly taken and prepared.Very tasty as always.