January 2024 by Julian Holland
Plenty of stock and good cafe; friendly staff
January 2024 by Alton Manor Lodge
Easy to park in the ground floor carpark, which is (free for three hours) then get the escalator to the shop. (Unless it's out of order, when people have to take the stairs or lift.The store has a good selection of items including an onsite bakery and cafe.Some areas need updating as it looks shabby.There is also a Specsavers there too.
December 2023 by Annie Newns
The supermarket has really gone down hill. The car park always floods when it rains. The up travelator hasn't worked for weeks. There's never enough small trollys. The car park and downstairs foyer are dirty and the cafe is always short of staff. I've switched to tesco
December 2023 by Dawn Jones
Used to be a great place to shop but not anymore, the shelves are badly stocked and the staff are surly if not downright rude.
December 2023 by SausageHandler
Over priced stuff...and staff have the customer service of a crayon!!!One lady though... I think her name was Debbie? She was so good!!
December 2023 by Rueben Francis
Just a classic Sainsbury's with an Argos just wish their Wi-Fi worked better all around the building/ car park and there was no cellular in the building or out side
December 2023 by Rachel folland
Full of all the foods you need under one roof.Also a quick collect from Argos store (inside).
December 2023 by Susan Womersley
No internet hardly in valley but supermarket is large and well stocked.Boyfriend likes cheap meals but other day no hot food so he was disappointed
December 2023 by nicola still
Lack of staff mainly doing the trolleys. Customer information desk is now at the cigarette counter so that becomes a large queue of people waiting plus their escalators keep breaking down which is not good for people that can't walk far and by time you on the main floor there's no trolleys outside. Bad organisation.
December 2023 by Ryan Willcox
The Cafe is terrible, the food was lukewarm, service was slow with only 2 members of staff serving and the cleaning doesn't get done (tables, floors, window ledges) they need to hire more staff and bring out the food hot. Also, what's the point of an "All day breakfast" if there's none being served because no doubt there's not enough stock because they don't cater for the amount of people wanting one.
December 2023 by Keith Taylor
Great undercover parking is a good start. Store is bright and staff friendly, but as with all stores, never enough tills manned and self service tills are rubbish.
December 2023 by a SIMPle being
1. The cutlery was covered in layers of old food2. They had ran out of what I wanted so I ordered sausage and chips (they didn?t have it on the menu, so they just changed the sausage and mash), it was £5.40 for a handful of lukewarm chips, three mushy sausages and cold peas3. After I paid, the worker behind the till walked off, into what I assumed was the kitchen, leaving me unsure as to whether the transaction had worked.Honestly a horrible experience, it ruined my day.
November 2023 by Steve P
Popped in today to get some make up for a photoshoot. Met an amazing lady called Mel at the make up counter. She gave me advice o the best type for a photo shoot (Matt finish) and colour matched me. So honest and professional. I am so pleased with the outcome. Thanks Mel
November 2023 by sarah Chambers
The cafe is very slow. Waited 40 minutes for a breakfast. The ladies sanitary bins were overflowing, which was not nice for me or my 3 year old to see. Won't be going back.
October 2023 by Dejm106
On arrival to the resturant there was a long line of people waiting to be served. Only one person making coffees and taking orders, this was insufficient. I ordered an all day breakfast and a coffee. Coffee took 5 minutes to serve, there was no sugar in the sugar tray. On asking for sugar i was rudely told, by one of the kitchen girls, there was no sugar who then disappeared into the kitchen at haste. Breakfast arrived at my table 10mins later. It was at best ok, over cooked egg, bacon and beans. The breakfast is cheap at £5.75 buy still not worth the quality and rude service
