February 2024 by Wouter HAAIJMAN
Visited the shop Friday around 10:30 pm. Trolly full of items. Shop assistants were chatting to each other. We were however forced to scan all our items ourselves as they refused to open a till. It took us at least 10 minutes whilst the assistants watched us scan (and occasionally "assisted" us when the scanning caused problems). We were obviously frustrated and angry.We have been shopping on Friday evenings before. Never a very pleasant experience - during the week it is ok - but this was the first time that we were forced to scan our shopping.Tesco is keen to stop customers going to the cheaper supermarkets. The Aldi price match is proof of that. That very expensive marketing effort is completely neutralised by the completely unacceptable lack of service shown by its staff that Friday night. Our visits to Tesco will certainly be much less frequent in future.
December 2023 by Sharon Auguste
It's Xmas so busy. There are so many bargains to be had if you have a Tesco Card. Great availability of Xmas gifts and an abundance of products.
December 2023 by Neil K
Don't bother using this store if you want to pay cash. They have 2 self service tills out of 8 that accept cash, one or both have been out of service over the last two months. Had to wait ten minutes last visit for them to open a cash till. Staff are helpful but the store obviously doesn't want my custom.
December 2023 by Rueben Francis
They added a annoying gate at the front and they update dating the inside of the store so thing are constantly moving thing and the removed the hot meats for a sushi place and they removed the frozen fresh fish bit as well ? they have a nice Costa there but it closes early the self service is good with the scanners they always have what i want in the Tesco meal deal section ???? and the changing room has been removed for a long time now, and the fire doors are zip tied together
November 2023 by WOTB SID ?Doydoyz?
Can be pricy but good food
October 2023 by Katy
My first visit since they've finished rearranging the store. Visually it looks much better. It's tidy and well organised now. I like this little Tescos as it is close to home and the staff are always friendly.
October 2023 by Brian Rollason
Everything keeps getting moved about, one way to keep the staff busy. They would be better employed working the tills as you don't get any staff discount for doing the staffs work yourself
September 2023 by DMJ AM
Just in store shopping and a member of staff pushed in front of me at a fridge, kneels down and starts a stock count or something similar. She then looks up an mutters "sorry" and proceeds to totally ignore me and block my way.Disgusting attitude to a customer.
August 2023 by Joe Smith
Nice place to shop starfish tonightAnd helpful
August 2023 by Anita Hart
I would definitely recommend using the Mobile phone shop in the Ely store! James served me yesterday.He was super knowledgeable,professional & very helpful! He answered all my tech questions patiently.Most importantly he didn't use the hard sell approach,he just made sure I got the right phone for me! Thanks James.
August 2023 by John Keeler
date of shop 23 july 2023.Upon entering the store at midday i was welcomed by a very foul smell. Then walking through the store i wish i had dressed for winter it was so cold. After finally finding half the goods i came for i decided to check out. I was so glad to get home. After years of shopping at Tesco i wont return. p.s. forced to put one star.
July 2023 by Dave McCarthy
What a dump. Aisles chockablock with staff doing their online stuff... parking their trollies like they stole them. Half the self-serve tills not working and lacking staff. I just abandoned my trolley and went to Sainsburys.
July 2023 by AMY MILBURN
Loving the new refurbishment and organisation. Well done to all at Tesco, Ely
June 2023 by Charlotte
i love this tesco its one of my faves
May 2023 by Alina Shaw
Me And my husband are on ours late 30s. We both try to buy scratch lotery tickets several times and the lady refused to sell us we didn?t provide her our ID, we didn?t have this issue in any other store, we definitely not looking younger then 25 years old . We think the lady was rude towards us, as we was trying to buy 1 scratch ticket that?s it