I was greeted at reception by Natasha and wow, what a great member of staff. She was very polite and welcoming and had a great smile. The hotel is clean and tidy, the room is quite big and surprisingly quiet. Endless supplies of tea, coffee, and milk in the room and at reception. I will definitely stay here again.
March 2023
Staff was helpful, my room look well clean. The unique negative is breakfast don’t spend your money on it just go to coffee shop next to hotel.
February 2023
Spent 4 nights in this hotel, the bed was reasonably comfortable and the rooms were clean and warm, but did show some wear. Getting into Ely centre by foot means crossing a pedestrian unfriendly roundabout, but the walk doesn't take that long. Service staff very friendly and helpful. WiFi costs £3 a day, 2 devices max.Walkability:... read full comment