July 2023 by lilly W
this shop is awful i have sent parcels there before with no hassle but went to pick up my parcel today and they refused to give me my parcel with the same proof as before.don?t send parcels there! you won?t get them
June 2023 by Alex Kolczinsky
Very expensive sometimes, a single ice cream costs more than a whole box elsewhere. Also employees like to disappear and take time to re-emerge
May 2023 by Sibi Dharsan
Very good costumer service
February 2023 by Ryan Smith
Don?t bother sending your parcels here to be collected as the bloke behind the counter simply refuses to give you the items despite providing the relevant documentation and proof of purchases. Along with a photo of the item being delivered to the location by the courier. Essentially stealing.
December 2022 by Maja Wierzbowska
Rude stuff, they should be open from 6.30, but they are not! They not helping with sending parcels out! This shop should be shut down!
December 2022 by Mike Hill
The rudest staff I have ever experienced.
September 2022 by lesley swain
As a visitor to the village I used this store several times when I first arrived and have to say that I was made to feel that I was an annoyance on every single occasion - tutted at when passing my groceries over at the till, my groceries pretty well thrown down on the counter and left where I could barely reach them to pack them, and then male 'staff' members deliberately standing directly in front of me as I tried to leave - fairly unpleasant and left me feeling unsafe. The crowning affair was my being asked to pay twice by someone who tried to tell me that my payment hadn't been taken when I could clearly see the statement on the machine that said that the transaction was complete. I challenged this apparently 'failed' transaction and magically it resolved itself before I was able to pull up my account details that showed that the payment had been taken. Beware. While I'll not go so far as to publicly suggest that this was dishonesty without evidence, it's certainly extreme incompetency if it's not an attempt at straightforward theft, and, if this is a behaviour that they practice regularly it could well cost you money! Other than this I'd say that customer service is definately not their strong suit. I switched my business to the other local shops for the remainder of my stay and felt both safer and more welcomed.
March 2022 by Gillian Alcantara
Absolutely rude and unprofessional staff, they do nothing to assist or make your experience plesent. My friends 4 year old daughter was buying sweets to learn to be independent, they couldn't even look at her let alone speak and passed the change to me. I have a disability and they go out of their way to make things difficult. I try to avoid giving them my buisness, I would rather go to the dentist than shop here.
February 2022 by J. S.
This is one of those local shops where the staff make you feel like you're an inconvenience to them - I'd recommend going to the One Stop a few minutes walk away instead.There are perhaps one or two members of staff who are friendly, but the rest are permanently miserable. When I've used the store's parcel drop-off point I've never had an issue, so kudos to them for that I suppose.
February 2022 by Tonia Lucarelli
Brought milk from their days ago and noticed ive been using and giving my baby out of date milk!! Always check the dates before paying they even sell out of date meats cheaper which i find horrible ! They need shutting down or they need sorting out by environmental health
November 2021 by Melissa Johnson
Extremely rude staff. After my purchase, I smiled and said thank you, have a nice day. To which the guy said, Don't tell me what to do. Will never go back.
August 2021 by Benopoly
Very rude staff and massively out of date food. Always check your change they have a habit of overcharging then won't give you a receipt to see how much they've taken. I caught the owner and his wife doing this on film so I sent the video to trading standards. It's thieft
August 2021 by Ellie V
Staff not very helpful don?t do parcel drop offs or pickups they will not help you at all one stop further up the street are excellent.
September 2020 by sunny Garcha
Extremely rude staff, they hate doing parcel pick ups and lottery checks! Snatch ur tickets to check them and give you a look when handing you money, guess they not happy as ur not spending in their shop. Experienced this several times.
January 2020 by sgarcha
Extremely rude staff, they hate doing parcel pick ups and lottery checks! Snatch ur tickets to check them and give you a look when handing you money, guess they not happy as ur not spending in their shop. Experienced this several times.
