December 2023 by Cath Cooper
Not really reliable any more, redirecting post takes a month to delivery, no matter how much you contact them to say about your problems you never get an apology or your problems sorted.
October 2023 by Roza Roza
Opens time is something joke
September 2023 by Hannah Grace
If you want something doing then chat to one of the lovely drivers, if you don't want it doing then chat to the manager as she is rude and useless!
August 2023 by Kevin McLean
Awful service! Tried to deliver a parcel to me when I was out at work, ignored my instructions on leaving in a safe place as registered on their app, instead leaving a card saying they would try again the following day (when I?m going to be at work again!). They did try again the following day and as the day before, I was at work and again as per the previous day, the safe place instructions were ignored, and another card was left saying that I?d need to contact them to rearrange delivery. I followed the instructions on the app and requested re-delivery for the Wednesday, and arranged to work from home that day so I would be here for the parcel. But alas, no parcel was received. I was then left with no choice but to call their customer service line, where I sat in a queue for just over 40 minutes, where I had to run through the issue and I was assured that they would speak to the depot manager and arrange for it to be delivered the following day (Thursday). It wasn?t delivered on Thursday so I had to call them again at which time I was told it had actually been scheduled for delivery on the Saturday. Here I am on the Monday, still no parcel, and I?ve had to call their number again, only to be told this time that they?ve actually lost the parcel. Absolute shambles, no wonder they?re in financial difficulty with service like this. I always thought it wasn?t possible for any delivery service to be as bad as Hermes/Ervi, but Royal Mail are clearly determined to be just as bad if not worse than them.
August 2023 by PhatG
Why is this only open for 2hrs a day?
February 2023 by Charlie Advincula
Lovely personnel, helpful and good customer service ???
February 2023 by Rich. t
Has not collected my parcel
January 2023 by R Gill
Very poor opening times. Only open after 4pm one day a week
January 2023 by MissMJH
The Royal Mail employee who was on the counter was absolutely brilliant. I had popped in a day earlier to collect something but he didn't turn me away, was friendly, helpful and pleasant. This was on a Wednesday afternoon mid October.Ten out of ten for that gentleman, thank you.
January 2023 by Richard Gill
Very poor opening times. Only open after 4pm one day a week
December 2022 by ilzhuks73
Disgusting service. As Post Office does not accept 2nd Class 48h tracked items we went to the Huntington Depot.Never again. Rude staff in a rush. They don't even scan items properly. Now after a week at least 7 parcels are still in Hunts depot and never moved.Why should I pay double from my pocket to get my items delivered to the customer? Shame on you.Ok, I understand, you are fighting for better pay and so on but you still need to serve your customers in an appropriate manner.
December 2022 by Richard Gibbons
I was probably unlucky at the time I went as there were 5 or 6 people in front of me in the queue. They took an age to find the mail of the first person and the office soon became packed.
December 2022 by Ian Smith
Great service and friendly staff
November 2022 by Maxine Hare
The Royal Mail employee who was on the counter was absolutely brilliant. I had popped in a day earlier to collect something but he didn't turn me away, was friendly, helpful and pleasant. This was on a Wednesday afternoon mid October.Ten out of ten for that gentleman, thank you.
November 2022 by Maxine
The Royal Mail employee who was on the counter was absolutely brilliant. I had popped in a day earlier to collect something but he didn't turn me away, was friendly, helpful and pleasant. This was on a Wednesday afternoon mid October.Ten out of ten for that gentleman, thank you.
