December 2023 by John Carruthers
Filth!I have never been in a store so filthy! The carpet is minging to say the least, and they do nothing about it. Staff standing around on their phones beside rubbish on the floor! Reported the store to head office and still nothing has been done about improving.Never set foot in the door of this shop ever again.Minging Direct!!!!
December 2023 by Aazraa Oumayyah Pankan
Awful customer service! I would prefer driving to another store than going to this one, which is 5 min walk away.
December 2023 by jonathan wells
Rude manager, will not use again and will sell shares in Frasers.
December 2023 by Peter C.
Store is still closed and costumers waiting outside. It?s 09:15?
November 2023 by J Bloggs
Opened up 6 minutes late this morning, staff miserable, don?t really want to help you, the lady really was miserable and didn?t want to be at work
November 2023 by Santiago Gómez
I'll keep it simple, wanted to buy shoes, found a nice pair, went to ask if they had my size and was barked at by one of the employees. Zero manners, rude for no reason as I asked as politely as I always do everywhere. Never going back, you lost a customer for ever.
October 2023 by Stanislava Visolajska
Similar to other comments on here staff are not really polite in this store. I was waiting to pay for my shoes. I thought I will try buy now pay later plan they have in the store. I have all set up and ready to go. The lady at the till did not know how to proceed this. She has called her manager to help. I said it is fine and I can pay normally by card as I have been already waiting in the queue for long enough. She said it will not be a problem and I will be served immediately. Then the manager arrived and left all the people to be served first, I had a baby who was waking up with me and I said that I was told I will not need to wait and that I wanted to pay by my card to avoid further waiting. He said that is not the case. I left the shop and when leaving my son heard manager saying ?thank you for wasting our time?. This is outrageously rude as it was my time wasted not theirs and the frustrated queuing customers were arguing with the staff to a degree that my baby was woken up. Avoid!!!
September 2023 by Lee Gregory
It doesn't seem how polite you are to staff it's not reciprocated. Stock can be very narrow, prices are alright but where possible would shop online to avoid the experience of dealing with their staff.
September 2023 by Chris Ashford
Rudest staff I have ever had the misfortune to meet , plus barely any stock and the shop is a mess
August 2023 by John Doe
Walked past and there were 2 people in the store looking around. The minute I walked in the security guard almost fell out of his area he was moving so fast and literally stood directly behind me. Felt really uneasy and quite uncomfortable hence why I promptly left and made my purchase elsewhere. Not good!!
July 2023 by Tanya Davies
Why don't you try to address the appalling customer service here? You simply don't care. To think what other businesses could occupy this location! Ridiculous. Horrible experience.
July 2023 by Jayantha Gunasekara
Worst staff I have ever seen. Not supportive at all.
July 2023 by Lahiru Deiyagala
Rude manager. Worst manager I have ever seen
June 2023 by Krang McRaven
Afternoon Saturday 23rd June. Rude unhelpful passive aggressive lady at the counter.
May 2023 by Sam L Edmunds
Took my 13yr old son shopping for new shoes today and as most teenagers would, he wanted to try on multiple pairs of trainers before finding the ones he likes. Had to approach the floor staff a few times asking for help and were welcomed with eye rolling, tuts and jest a general sense of "I really can't be arsed" vibes - this continued even after we had picked a pair of shoes and headed to the cashier desk to pay, unenthusiastic, unwelcoming and rude vibes from the three members of staff we interacted with. 20/May 2023.
