March 2024 by Kelvin Fagan
Made an appointment to have car looked at about 10 days ago , very friendly service during this process
March 2024 by Super Pad
very helpful and friendly with or without appointmentthx mates for saving my day
March 2024 by Sheila Potter
Brilliant experience.Positive in every wayLovely staffExcellent service
February 2024 by Gregg Mensingh
Just had a major service on our mk3 Leon estate. Reliable, honest at a reasonable price. Best thing about this garage is that you can trust them. They already have a solid reputation. They're an asset to the community.
February 2024 by Daniel Pirie
This was my 3rd visit to SRG, each visit consisting of multiple issues I had brought to them, ranging from a simple MOT to a full timing chain set replacement. On all occasions there was excellent communication from all of the 3 staff members on the front desk, I was fully informed of all costs involved and timescales for the works.The technician who was credited for carrying out the work (the same technician on each visit - I appreciate this very much) continues to do excellent work and I have no fear leaving my 2012 Transit custom (which I love dearly) in al of their hands.HIghly reccomend.
February 2024 by Helena Keeble-Wright
We have a vehicle in here at the moment and the mechanic that my husband spoke with was very knowledgeable and very happy to listen and suggest ways to go forward. We will definitely be coming here again if they will have us.
January 2024 by thomas tolliday
Good garage, will always find any issues you have and we'll price. Cant get much better.
December 2023 by Becks Wilson
Really recommend them - very professional, good prices and lovely to deal with.
December 2023 by Bruce Austin
Brilliant Service and on time all the time. Under promise and over deliver
September 2023 by Lee
It was my first time as a customer today and I can not fault them. The staff we're polite, friendly and professional and even though I wasn't an existing customer, they managed to fit me in for an early appointment at short notice. I would highly recommend this garage and will definitely be going back
August 2023 by Claire Barnes
I'm a disabled woman and I turned up at the end of the end worried about my tyres. They were really friendly, kind and helped. The worker put some air in my tyres and made it safe for me to get home. I really appreciate them being so kind and professional with me. Thank you for your time. Xxxx
August 2023 by Claudia De Fusco
Our car was worse off than when we brought it in. Brought our car in for a loose rear view mirror and picked up the car with a giant crack in the windscreen. Mistakes can happen but they won't take responsibility for it, and that is just appalling, since they clearly broke the windscreen.
July 2023 by Amy Devine
I used this garage every year since about 2017. Sadly, they don't seem to value their customers at all anymore. Maybe they've grown too big now? Who knows. Whatever the reason, I'll not be returning. They took my car to the completely wrong address (not even the correct road) and posted the keys through the wrong letterbox. Left all personal details on the car seat facing upward for everyone to see (including my card details). When I phoned and got no answer, I left a message to let them know of their mistake. No one called me to apologies. It's a good job my friends walked past my car by chance. Otherwise I wouldn't have found it. A huge headache and lots of anxiety for about 2 hours, until my car was finally found.
July 2023 by The Cambridge Gardener
Find them on the internet. Booked online. Went to the garage to confirm because nobody call/email me for confirmation.First day got back to the garage twice because nobody can start the van. No apologies.Booked for major service and MOT, got no fuel filter change. Suprise. They changed the cheap pollen filter instead. Professional?!? Only 20 quid difference, big savings. Cheers.Worse customer service. No update at all. Only final call looking for payment of course.Labour cost for replacement of ABC sensor and chase wiring including removing rare floor and contents cost me 3.5 hours or 238 quid?!! They called me twice to start the engine, but did not call me to move my stuff. Even they did not inform me what's going on. Professional?!?! Hope the ABC light won't flash soon. Who knowsAt the end of third day the van is ready. Of course one issue left for the future. It was replace a strut mount and can be dangerous. They said it wasn't impacted by MOT, so, who cares.What of waste of time (and money for me) indeed. Three days for MOT and service and small repairs.No thanks. I had enough from this garage.Stay away from this garage if you want something proper and quick.
July 2023 by Anusha Manoj
Was nice experience. I was in a situation whereI needed to get some repair done quickly on thesame day. They were helpful enough to squeeze my car in between their busy schedule. Rate was reasonable as well.
