We ordered fabric swatches before oredering our New York futon. Excellent communication on the phone and very short lead times. We asked if pick up was available and they gave me a slight discount ( beware, you will need an estate or similar and one box is quite heavy) Easy to assemble with clear drawings, very impressed... read full comment
May 2021
At first, I was quite skeptical in buying from Futon Sofa Beds Direct Ltd. Their website looks a bit outdated, they didn't have a lot of recent reviews and not all the reviews were great. However, they didn't fail to impress me. I phoned a couple of times to discuss a few questions I had and they picked up immediately answering... read full comment
April 2021
Ordered a replacement mattress, it turned up in 48 hours. Great product, well made but... I ordered the wrong one, my mistake. Called them up and spoken to John, he couldn't be more helpful or nicer. They are replacing the mattress in 2 days.Great advice, great service. Can't recommend highly enough.Thank you