February 2024 by Danny Clack
Liz was very helpful. Took all the time needed to chose with no pressure at all
February 2024 by Ndukwo Ogbuja
Yasmin is nice and very friendly. She was very helpful, has good communication and listening skills. She was able to support me all through the process and she went the extra mile to recommend a 2 year cover for the items purchased. She?s a great asset to H.Samuel. Kudos to her!!!
February 2024 by Karen Toon
Amanda was very helpful and friendly when i went in today to have my ring cut off and i will be going back when i get my replacement ring
February 2024 by Bridget Randall
Jasmin was very efficient and friendly at the Hampton store. 1st rate service.
February 2024 by Rhoslyn Phillips
Popped in to get a necklace fixed (a sentimental one that wasn?t purchased at H Samuel?s). Adam was really helpful and thought he could fix it easily in store which he did in minutes! And wouldn?t charge me anything for it! Excellent service.
February 2024 by Jason R
My husband and myself have been in your serpentine shop in Peterborough quite a few times since 2023 the service we have received every single time has been absolutely amazing, the 3 women Yasmin, Amanda and Courtney have always served us not only do they spend time showing us the various jewellery items we ask for and any questions we ask they can also answer promptly and with such care and professionalism their personalities shine through,also always happy to help with absolutely anything. These 3 ladies are huge credit and asset to the company, we both personally think that they should be recognised for all the hard work,care and how they treat all customers, we will never go to another jewellery shop apart from HM Samuel
February 2024 by sonia hayden
Superb service from the staff. Originally helped by Lauren when we purchased the ring, really warm and friendly. Had an issue after purchase where Adam went above and beyond to find the ring in my size, a real team effort. Thank you so much. Collected today, was kept informed during whole process.
January 2024 by Jotyar Barwari
Very friendly staff and helpful people I recommend you to visit them
January 2024 by josh whitaker
I had a watch with recently broke went into the store and they offered me to get any new watch up to the price of what I paid (insurance Deffo worth it) and cheap yasmin and Adam from the serpentine store in Hampton were incredibly helpful at getting my new stuff instore on time
January 2024 by Fred Rock
I would like to thank Adam and Joe for the service I had today, both for their knowledge and patience sorting my watch out.
January 2024 by Pete Gardner
Was looked after by a lady called liz at the hampton store peterborough. Not only was she friendly but carried out a small repair straight away.Very rare for that to happen nowadays. Thank you.
December 2023 by Jodie Carr
Absolutely amazing service always I would recommend this store to everyone the staff go above and beyond they are so knowledgeable of the products and so friendly and helpful, always smiling and happy to help.
December 2023 by Sandra Barrand
Was very well looked after by Adam in your Serpentine Green store and now have a fantastic Christmas gift for my son????.thank you
December 2023 by Johanna Treasure
The staff at this store are always super helpful, friendly and knowledgeable. On this occasion Yasmin told me about the option to have the stone swapped in an old ring . So at the same time as having it resized I had the sapphire replaced with a pink stone. Amanda handled all the arrangements and I am blown away by the results. Brilliant staff- brilliant service x
December 2023 by Steve Butler
Absolutely fantastic, I have been coming here for about 10 years to buy jewellery for my wife. I am on first name terms with Yasmin. She is friendly, welcoming and extremely professional. She now knows what sort of jewellery my wife likes and helps me choose. I have never been disappointed.
