January 2024 by Andrew Clamp
Shop is Easier to access from the road, but tricky by bike!! otherwise OK
December 2023 by Daneah Thomas-Charles
Good service, Store worker helped me to find what I wanted without hesitation. Very friendly at the checkout.
December 2023 by S S
Nice clean store with plenty of staff available to help. Went in to get some wipers but didn't have in stock and online only. Ordered different item online but ended up being faulty. Didn't appreciate some one deciding to check item is faulty as I can just return and request a refund. Wipers ordered from Amazon and let's be honest nearly every thing at Halfords is available at Amazon at the same price if not cheaper with zero effort or hassle from purchase to returns if necessary.
December 2023 by Maria Napper
Brad has been so helpful and would highly reccomend. Thank -you !!
December 2023 by Aigin Sh
Had an great experience at Halfords, thanks to Rob! He was incredibly helpful and thorough in explaining everything about the bicycle purchase. Even after the sale, when I had some concerns, Rob was patient and took the time to clarify everything. I feel very safe knowing I got my bicycle from the right place. Outstanding customer service ? thanks, Rob!
December 2023 by Tamzin M
Visited this store last night to buy a bike. I haven't had one in a while and Rob was very useful in helping me select the right bike and giving me the additional information I needed. He found me a bike they had already got set up that I could take away there and then, which was amazing! Very good customer service from him. Lee was also helpful and friendly with completing the transaction and applying my student discount. Highly recommend visiting this store if you are looking at bikes/bike products!
December 2023 by Simon Oddy
Great service, very easy too book and arrange online . Also very easy to amend time slots online , only downside was although I arrived at the correct time for my battery to be fitted , there was still a 40 minute delay but sometimes these things can?t be helped. But overall happy with the service.
December 2023 by Simon Ford
Avoid avoid avoidThe trade ins on bikes is a farcical grading system ! My daughters bike was clearly a grade A trade it was immaculate apart from 1 scratchIt was therefore down graded to Grade C when I questioned the scoring sheet I found all the 4 staff that had gathered round really difficult. I appreciate they follow the score sheet but it ticked a damaged part and I felt that a scratch isn?t a damaged partThen moving on to my new purchase that I was told it was out of stock I looked on the website to say available at Peterborough but it was the display model ! No discount for display model and then tried to charge me for building itVery disappointed
December 2023 by Liz Robson
Staff good but no waiting room while having dash cam fitted. Sat on cold hard chairs for two hours. No beverages offered and long walk to nearest eatery.
December 2023 by Archie Sweeney
Honestly I couldn't ask for a better service from the technician brad, he installed a touchscreen radio and the fascia, and it turned out way better than expected. Will definitely return because of the outstanding work.
December 2023 by Joshua McCallum
Chris was a great help and very friendly! Made the process very simple
December 2023 by Deanna Nightingale
Great fast service and lovely people. Highly recommend
November 2023 by Andy Roberts
Got me in early to change battery at 8am even though my appointment wasnt until 10.30am. Excellent service and Brad fitted the battery quickly and competently with great customer service. Would definitely recommend and will use again in the future.
November 2023 by Dawn Chapman
If I could give more than 5 stars I would.I came at the weekend to get my front light bulbs fitted. The website meant I'd ordered the wrong ones. Eli quickly told me which ones I needed and exchanged them for me. My car decided that the light breaker (I think he called it) would not click back into place. He spent way above the usual time to get it to go back in and ensure my lights worked as they should. Many others tried and could not do this. His perseverance meant he completed the task that ended up being more complicated than anticipated. He was lovely throughout and continued to smile and talk to me as I became anxious I'd have to drive home with 1 light or worse take it to a garage and get them to take it apart which would have been costly. He is a credit to the team and deserves his hard work and professional behaviour to be recognised.
November 2023 by hollyjosh
Just had my battery replaced (nearly half the price of Kia ) and free 10 point check his morning -first class service this morning from the team
