August 2023 by Mark Broad
I drove away happy. It was what occurred shortly after that ruined the experience.Approx 36 hours after leaving kwikfit, I found the tyre to be completely flat. I took it to another kwitfit (due to distance) to check the tyre - which they did - and they highlighted that the valve hadn't been changed (which was specified on the invoice) and was passing air. The second site repaired it quickly and professionally and said they would report it to their area manager.I also received an invoice with a comment saying "customer didn't pay". Which is frustrating as I booked it all online, paid upfront and collected the keys from the reception after the work had been completed. I would've thought that asking for payment would've been best prior to handing me the keys???Additional to all this, there is now a dirty black hand print on the cream door pillar interior cloth. Looks like they used the door pillar to swing theirselves into the seat or turn the steering wheel.Disappointing performance from such a reputable company.
August 2023 by Andrew Pointer
Turned out to be a little job. Didn't even charge me for the 30 minutes of work. Great customer care.
August 2023 by popperwell B
The guy who booked the car in was very polite and courteous!This is probably the fourth time we have used kwik fit and was pleased with the service each time!
July 2023 by Lynn Kinsey
The staff were friendly , helpful and reassuring. They fitted my tyres straight away at a competitive price and I drove away safe.
July 2023 by L Chaplin
Great service, friendly staff and great value for money. Very quick too.
July 2023 by Iqrar Ali
The team was excellent and service was great would recommend to friends and family
June 2023 by Pamela L
They fitted tyres at very short notice on a Sunday. We were a little stressed and they lightened the mood with a joke. Great guys who got us back on the road within 1.5 hours. Good service!
June 2023 by Dumitru
I booked wheel alignment, and all was done professionally and "kwik" and friendly staff. The most amazing thing was no charge, all for free .Definitely, I'll be a frequent customer .
June 2023 by John Cooney
Had to have a nail removed from my tyre and thought I would need to have it repaired, on inspection the nail hadn't gone in far enough to cause a problem, so no charge for the tyre check
May 2023 by Miriam Wood
The service was friendly and my 2 tyres were fitted in good time. I was given a choice of tyre to choose from.
May 2023 by Momen Zomlot
Yesterday ( sauterday 29th of april around 11am) We had A puncture . We went to see these guys to sort it out as they are the nearst to us . 3 lads been in the place and only one of them working on one car . One of them he came and he said he is fully booked and he can booked me in after 3 hours ( they only have one car not more than that) . Our job doesn't take more than 10 min but it seems these boys don't care much about the business
April 2023 by Helen Core
I went in for a nail in my tyre which I was told was repaired. A week later my tyre pressure is down again. A different tyre place has shown me that the nail is still in the tyre and they seem to have tried to repair around it! I?ve had to pay again for a repair they should have done in the first place.
April 2023 by Michael Jellis
Made very welcomeStaff had time to ask how I was and they knew exactly who I was as I walked through the door because they had noted my car number as I was parking itBrilliant
April 2023 by Andy Smith
Dropped in as I had puncture, couldn't be repaired but was replaced very quickly. Excellent service, if a little expensive but no time to shop around....
April 2023 by L T
service was great, the guy who did my car was so friendly and was also a good price!
