October 2023 by Kerry Davison
I was one of the first to have surgery in the new Peterborough branch (Stuart House) on the 22 August 2023 and my experience with them from start to finish has been amazing.I really have been looked after by the staff from the first point of contact, through the surgical process and up to my discharge (which was today ) and may I add that I now have better than 20:20 vision on both distance and for reading .My lens?s replacement surgery has been a life changing success.Thank you to all of the wonderful staff at Optical Express who have made my amazing eye sight possible and who have been there to support me right the way through this process. It really has been the best decision I have made to put my trust in your company. I have absolutely no regrets x
October 2023 by Vera Gouveia
I went to Optical Express with a friend who had an appointment.The place is enormous and very clean .....The staff are very professional.... but one thing and there is always something that I did not like or agree.The NHS must be swimming in money......for something like an eye appointment and when the patient takes his own interpreter they do not accept ... I don't really know if I cry or laugh but to tell a patient to look right or left ....you need an interpreter when the patient's own interpreter is better than the one that arrived there ....late because the appointment had finished already when she arrived and got the form signed when I did the work.....If I grew up in South Africa and speak English and portuguese .....if my friend wants me to do the interpretation why can't he??????????????????When I heard the interpreter's english I thought OH MY GOD ....Well at least now I know why the NHS doesn't have a lot of money .....As for Optical Express I recommend their service ....
August 2023 by Maha Nazir
Had a fantastic experience with Optical Express. So pleased with the result of my surgery - my vision is two steps better than 20/20! The aftercare has been brilliant. Would recommend highly!
August 2023 by kav singh
I can not thank the staff enough, Iwona, Natasha and hamesh , the service 10/10 , helpful , friendly and so sweet: A BIG WELL DONE TEAM KEEP UP THE FANTASTIC WORK !!???
April 2023 by Joel Parsons
Was very impressed with the whole process, very friendly staff and the optometrist for the initial check-up was brilliant, a very knowledgeable and lovely guy.The actual procedure was strange but the doctor and supporting staff were fantastic, made me feel incredibly comfortable and made the operation a breeze. Aftercare was well explained and their staff were happy to help in answering any questions I had.I'd highly recommend this place to get laser eye surgery and the price definitely reflects the quality of care that you receive.Thank you!Joel
March 2023 by Gucio99
Amazing customer service to every appointment that I went to, the staff were always very friendly. I went for my LASEK surgery with -6 in both eyes and a month later achieved a result of seeing 20/20 plus on both eyes.I would highly recommend anyone looking for a laser eye to go to Optical Express, my surgery was quite expensive however it was well worth it.
March 2023 by David Cowling
Had a free consultation to discuss options as i have been diagnosed with a cataract in my left eye and I can honestly say that they were extremely professional in how they handled my case, they explained everything clearly and no question was to small to answer, i highly recommend if you are looking at having any eye surgery to come here, I cannot thank them enough for the help they gave me.
February 2023 by Raymond Jones
Very thorough eye test after lens replacement surgery in 2016Waiting for my new glasses to see just how well it works out!
January 2023 by Craig Branston
Had an eye test and two new sets of glasses super impressed with value quality and they simply couldn't be helpful enough would highly recommend to anybody
January 2023 by doug hall
Excellent service, very friendly and helpful. Would recommend to all my family and friends. Thank you
October 2022 by Jan Bray
Staff have been amazing, always friendly and professional. Excellent customer service and nothing is a problem. First class!
August 2022 by Aaliyah H
Recently had LASIK idesign surgery and am very impressed with the results. The staff at the Peterborough branch were all very helpful and welcoming and I would definitely recommend coming here.
August 2022 by Matthew Eady
Excellent professional friendly staff & experience throughout my laser surgery journey.
June 2022 by R. Wadlow
The staff here are great, very welcoming and friendly. Everything is explained in detail and performed in a professional manner. You feel very looked after here and they are very accommodating to your needs.
June 2022 by Shamas H
Brilliant staff and made Me feel comfortableBest decision I made to have laser eye surgery done
