March 2024 by Marcia Barbosa
I recently visited a Skechers store and was thoroughly impressed by the outstanding service provided by their staff members. From the moment I walked in, I was greeted with warmth and enthusiasm, setting the tone for a positive shopping experience.What stood out to me the most was the attentiveness and knowledge of the staff. They took the time to understand my needs and preferences, offering personalized recommendations tailored to my style and activities. Whether I was looking for a pair of running shoes or casual sneakers, they guided me through their extensive selection with expertise and patience.Furthermore, the staff members demonstrated genuine passion for the products they were selling. They were eager to share insights about the latest trends, technologies, and features of Skechers footwear, helping me make informed decisions about my purchases. Their enthusiasm was infectious and made the shopping experience all the more enjoyable.In addition to their product knowledge, I was impressed by the professionalism and courtesy displayed by the Skechers staff. They were always willing to go the extra mile to ensure customer satisfaction, whether it was assisting with sizing, offering fitting advice, or providing after-sales support. Their dedication to providing exceptional service was evident in every interaction.Overall, my experience with the Skechers staff exceeded my expectations. Their friendly demeanour, expertise, and commitment to customer satisfaction set a high standard for retail service. I left the store feeling valued and confident in my purchases, knowing that I had received top-notch assistance from a team of dedicated professionals. If you need footwear and exceptional service, look no further than Skechers. Their staff members truly go above and beyond to ensure a memorable shopping experience.
December 2023 by Vikki Scholes
Came into the shop Sunday afternoon and Chloe was my assistant.Wish I could give more than 5 stars but I can't, Chloe went above and beyond with her helping me out.You are a credit to the team.
November 2023 by Average Cup
10 out of 10 toes for Laurie!We had been on a long search for the right shoe for my partners unfathomably wide feet. Our quest lead us to the Sketchers.While other shops had put little effort into helping us find the right shoes, the staff at Sketchers were more than ready to assist.We had the pleasure of being served by Laurie. She helped talk us through options and took time to find what we needed from our footwear. After some trial and error we found a great pair that made the search feel worth the time. We are grateful for the help and service!Overall - Great customer service and the staff collectively creat a friendly and comfortable environment!
November 2023 by Wayne Page
Well laid out store, friendly staff.
October 2023 by Sha
Excellent service from Eva today. My grandmother needed to try several sizes and despite the store being busy, Eva was helpful, patient and good natured.
October 2023 by Sharon Heath
Visited yesterday with my husband and I was very impressed with the service and advice. Thank you
September 2023 by Joe J
Great customer experience today. I?ve bought a pair of shoes at the closing time so didn?t get a proper chance to test them out. I?ve realised at home that they were too tight on the sides. Came back following week to return them for a refund and was welcomed by Adam, the store manager. He was genuinely interested in the issue that I was having and offered alternative solutions with different technologies and shoe designs. Adam also advised on what I would use them for and how, thus I?ve managed to find a suitable pair of shoes (even though more expensive than the initial pair). Experience in dealing with Adam was second to none as he is not the typical pushy seller but an honest man trying to offer customers a more comfortable pair of shoes. Highly recommend Adam if you?re not too sure which type of shoe would suit your needs.
August 2023 by Tony De
Recently purchased 2 pairs with goga mat
July 2023 by Stephen Shippam
Really very helpful and polite
March 2023 by Ali Macdonald
I bought a pair of sketchers for work as desperately needed new shoes but by the end of the first day wearing them my right ankle was bruised and could barely walk I rang Peterborough store today and spoke to the manager and was told because I have worn them they wouldn't exchange.1 they are faulty so can't be resold so no reason they can't exchange or refund.2 how on earth am I ment to know they are faulty if I hadn't worn them once.3 for a manager there was no customer service there at all he was rude and showed little to no respect for my issue at all definitely will never shop there again they really need to scrub up on customer service skills starting with the manager himself it was possibly the worse customer service I have ever encountered .Advice to you all make sure they definitely are comfortable and ok before you leave or your stuck with a pair of faulty shoes.
March 2023 by Lorenzo Dal Col
Very helpful and patient staff helped fit my girlfriends new shoes. Lori was very knowledgeable and provided lots of great information.
November 2022 by Lawrence Green
Great display.Comfortable foot wear
July 2022 by Lily Williamson
My husband likes the shoes so comfy don't jar his back and hips when walking and staff very helpful
July 2022 by Kimberley
Good staff, comfy shoes.
June 2022 by Darius Degutis
Most comfortable shoes I had weared. Allways buy shoes from here.
