February 2024 by Geddy lee Hammersley
My father passed away at the Sue Ryder Thorpe Hall Hospice on Monday and as sad as it obviously is I can't help but thank the staff for all the support they provided. Without exception they offered, and provided, such care and compassion and both myself and my family cannot thank them enough for all they did for both my father and ourselves. Maybe Angels don't exist but these wonderful people make me wonder...P.s And I would also like to thank the lovely therapy dog, and owner of course, whose name escapes me (it may be 'georgie'), such 'little' things make such a difference.
June 2023 by Benjamin Penton
My mum was cared for by the incredible staff at Sue Ryder?s Thorpe Hall Hospice, following a terminal diagnosis last November. She was only given weeks to live by the consultant, which I believe would have been true if she remained in hospital. A little over a week following her prognosis, mum was moved to the hospice, we were welcomed by the incredible Dr Scott who sat mum & I down and explained more about her condition then the consultant and nurses could at the hospital.Mum lived for an incredible 10 weeks from her prognosis and I cannot help but to feel and believe this was solely down to the environment of the hospice, the incredible nature of the IPU team and the importance they put on patient comfortability. Whether it was a cuppa at 11pm or some ice cream at 3am, one press of the button and someone would be in as soon as possible to see what she needs.Mum fought her illness with incredible courage and humility, she never wanted to be a bother, whether it was suffering silently in pain or going hungry because she couldn?t stomach any of the food on the menu, without the amazing volunteer staff members giving their time, mum wouldn?t have started trying to eat again if it wasn?t for a volunteer explaining that the IPU staff would worry more if she wasn?t eating, that night another volunteer did a run to Waitrose to get mum a Margarita Pizza because that?s what she was craving in that moment.The evening mum passed away the hospice team were so compassionate and supportive through it all, providing refreshments, checking on us and mum, allowing a rather large amount of us in, there were over 8 of us there throughout the day and evening and after mum slipped away very peacefully, they cleaned her up and removed all the tubes, wires, etc. so we could pay our respects before we left for the night. The ongoing support and contact with the hospice since mum?s passing has been excellent and they very much feel like a big family there, something they describe their patients as, a part of the Sue Ryder family.I do not have a bad word to say about the hospice, it?s paid staff and volunteers, they are all an incredible bunch of people with outstanding personalities and so much love and care to give to patients and their families. If you do have a loved one at the hospice, if you have any issues or wish to celebrate something, please speak to the ward manager because they are there to help and support your family through the difficult times.
February 2023 by N I
My mum was in an NHS hospital with a couple weeks left to live. The conditions were horrible. Proper care and comfort was neglected by staff. I couldn't even speak to a doctor or nurse about what was happening. I couldn't understand what was going on.She got to go to the Thorpe Hall hospice eventually when there was a space free. My last memories with her were peaceful, and her room overlooked a beautiful garden. Not only did they look after her, but they looked after all of us too. I'm really glad Thorpe Hall exists.She passed in the evening. The only thing that was bad was that they were pushing me to choose a funeral director in the morning after she passed. I would have appreciated longer, or a pre warning about the short amount of time I'd be given to choose a funeral director.
May 2022 by Nicola Mensah (UK)
An amazing place, very caring staff
October 2021 by Nichola Ford
My lovely Dad passed away on Thursday Evening. The staff were absolutely amazing taking care of him and us. My Dad was born at Thorpe Hall 68 years ago when it was a maternity hospital and also died there which he wanted. All of the nurses were amazing caring for our Dad we are forever grateful and thankful he spent his last couple of days there. Myself, Mum, sister and brother were with our precious hero when he took his last breath. Thank you all for your kindness and support we will be forever grateful
September 2021 by Carole Galley
Words cannot do justice to all the staff, doctors, nurses, chef, cleaners, and also all the fundraising staff. Everyone who works at Thorpe Hall are outstanding. The excellent care John received, to the kitchen staff and cleaners. Everyone who came in contact with John were so friendly and caring, always had time to chat to John as I could only be there 2 hours a day and it meant so much to him as he was a people person. Cannot praise them enough.
July 2020 by karen hall
An excellent facility.My friend spent the last week of her life here( Summer 4).Cannot praise all the staff and volunteers enough.They couldn't do enough for her and her visitors.She was treated with compassion and dignity to the end.The hospice itself is really nice.Lovely rooms with a view out into the courtyard.Thank you to you all.
May 2020 by Wayne Shaw
They are caring, hard working, and dedicated.
April 2020 by Caroline J E Salmon
Before being a member of the nursing staff here I would use the coffee shop/ cafe and buy from their on site charity shop. Lovely place with beautiful gardens and court yard.
September 2019 by Tim Gasson
I've come to TH from a hospital. I have terminal cancer that is rapidly destroying my body. Yet I feel fine! And that is down to the astonishing level of care provided at TH. Not just care for me but care for those I love. On the hospital ward I was a number and received good, but minimal, care. The ward never went quiet and as a result my symptoms increased exponentially. Not the staffs fault, the system is to blame.
September 2019 by Ellie Carlton
Provides excellent quality care when you are most in need
October 2018 by Mark Wilson
Lovely building, facilities and staff
February 2018 by hannah daly
This place is amazing they have so much respect and compassion for every vistor. Familys going through hard times losing loved ones. They make the hard times easier. There isnt words that describe how thankfull i am.
October 2017 by Emma Rayner
My mum spent the last fourteen days of her life with you. When she was transferred from the hospital to the hospice we were both scared about being there but within ten minutes we knew this was the best place for her to be and feel so glad that her last moments on this earth were in this beautiful space. The staff and volunteers were all incredible and we will never forget the beautiful love and compassion shown to mum, but also far beyond that, the kindness and care shown to my whole family. At the saddest time of our lives we felt enveloped in an incredible circle of love and warmth, making things a little bit easier to bare, and we will never forget that.
October 2017 by Zak Welch
Amazing place with a fantastic facility for end of life and respite care
