March 2024 by Ronna Fu
I would have given Yorkshire Bank a one-star review before it switches to Virgin Money, but it has subsequently improved. The only comment is that the personnel should recognise their regulars. They don't seem to recognise me every time I go in. I recently realised that they had changed their entire staff. Hopefully, the new staff will recognise their regulars better.
February 2024 by william parker
Don?t bother with business banking useless
February 2024 by Nick
Awful bank, moved my savings from this account to a better bank.
February 2024 by Chris Cundall
They?ve changed their hours. They didn?t bother changing their Google listing, they?ve simply stuck a piece of paper on the window. So after driver for 40 minutes to my closest branch I find out they?re closed. They?re now open 09:30 to 14:00, what?s the point in even opening. Will be taking my money elsewhere. What are you doing Mr Branson.
January 2024 by Viktoria Szentistvani
This bank is a complete disgrace. Customer service over the phone is appealing. How do they expect elderly costumers deal with online banking, no help from bank at all.My father in law (83 years old) travelled from Cambridge to Peterborough, only to find that the bank was shut at 12!!!!
November 2022 by Tamara Cooke
A lousy bank. Such a Shane they took over my bank because they have done a poor job so far.
February 2022 by Graham Belham
One day last week I went to the Peterborough branch traveld for a hour found a car park ipurchased a parking ticket for one hour walked to the branch and the door was locked as I waited outside the cashier came to the door and said sorry after this customer we are not going to let anyone else in so come back in half an hour so I had just travelled for a hour got a parking ticket for a hour by this time over twenty minutes had passed and there was no explanation why this happened
October 2021 by Janice Freemantle
I work in the week now the Bank don't open on a Saturday I can't access my money ? ?
September 2021 by Ian Goodwin
Made 2 visits to Peterborough branch to deposit a cheque as online would not accept scanned cheques over £1000.First visit on a Friday morning but closed..sign said reopens Monday...Revisited following Tuesday but closed again until 31August and then only 10:00am to 2:00pm.Two wasted journeys and unable to pay in and access the much needed cash.
May 2019 by Airsoft Alamo
Super friendly staff, got me my first bank acount fast, highly recommended.
May 2019 by ObscureEdge
Great friendly service! 5 Star!
January 2018 by Ian Forshaw
This is a first class little branch of Virgin Money. H and I have a couple of accounts with Virgin and, if we ever have a query, we pop in here. The staff are excellent. They are always happy to see you and are very knowledgeable. It's this kind of service-with-a-smile - and the good rates - that keeps us coming back. Oh, and you can have a free cuppa too.
January 2018 by anthony flynn
They seem to be a victim of their own success. already have ISAs and Savings Accounts online with them which perfect...but wanted a basic Current Account for which you have to go to the store (40 miles from us) and no appointments available for 7 days.
January 2018 by apocalypse prepper
Terrible staff bad attitudes
