March 2024 by grant stones
Really bad attitude from the optometrist she was very rude to my 10 year old brother that has learning disabilities she should not be allowed to work there, I had to pull him out of the appointment when she made him cry the other staff members where great and handled the situation very well and booked him in with a different optometrist later in the week.very disappointed
December 2023 by Timothy Woodhouse
Found the whole experience stressful due to the attitude of my OPTOMETRIST all other staff who dealt with me were exellent
November 2023 by Scott Faull
Good experience long wait unfortunately thou between seeing the correct people
October 2023 by John Mabhegede
The best thing that ever happened to my health check. rAiujn was really helpful and he is very professional.
September 2023 by Matt Smith
Very slow service, usually not too bad but this time we are waiting and not being seen to for a basic task/request
August 2023 by Mahmud Abu
Hi everyone I have been in eyes checked in Hampton Peterborough.I have been there 3 time this years, and I asked for check my eyes and my eyes is swollen and itching and I feel in pain all time so I?m have be this morning and the person check my eyes her name is TULSI are you asking her to refer me back to the hospital again and she was very rude and she say I cannot refer you again because I don?t see any problem in your eyes and I told her if I don?t have any problem in my eyes I would not coming to hear and you can see both of my eyes I have my left side is very painful and swollen and she was very rude with me then I told her thank you very much. I have to go now and I will go to town to check. My eyes is better than here and she say it?s fine you can go and she was very very bad for ?????? 0/10
August 2023 by Robert Walden-Hall
Easy to book up, friendly staff, excellent eye guy. All went well, eyes still good.
August 2023 by Sue Dove
The head office management recently decided to reduce the appointment time allowed. However this seems to be inappropriate as I was 15 mins late for the pre exam tests and 35 mins late for the opticians exam. The optician apologised for the wait and was very thorough and professional throughout. It does not seem that the appointment time allowed is enough to cover all requirements and needs re-thinking.
August 2023 by B123 A55
Very bad service never use again they are boss we customer work for them bad attitude staff and opticians try to avoid.
July 2023 by jennifer lewis
About the best and most informative sight test I have had. Friendly staff and very professional.
June 2023 by Kathy Denny
The Optometrist was very nice, didn?t rush me trying to read the letters. That I have had before.
June 2023 by louise matthews
Staff were very helpful and friendly. I came away purchasing glasses I love. The interest free plan is brilliant and I took full advantage of it. Best idea yet, you get to purchase the glasses you like at affordable monthly payments. Would highly recommend ?
June 2023 by Aaron Collins
I?ve just purchased my new pair of glasses and I can?t thank Katherine enough for the service she gave me. She was really friendly and gave honest opinions not based on price but what suited me best.I always find trying on new glasses a little daunting, but with Katherine, it was easy and a great experience!Thank you very much, I look forward to picking up my new glasses soon!
June 2023 by Freya Juniper-Nine
Despite sending me two confirmation and three reminders they cancelled my appointment twenty minutes before it was about to start. Should have gone to specsavers
May 2023 by gordon price
Zero stars! The staff here do not belong in retail.they don't really want to serve you and no one ever answeres the phone.i had 1 lense replaced,it took 5 weeks and came back with the wrong type of lense! No apology,just a don't know don't care attitude. Vision express will not delete my records and personal info from their data base like i requested because they say they're allowed to keep it for the next 8 years. I should have gone to spec savers! I will never give them my custom ever again.
