March 2024 by Nigel Timothy
Good pharmacy and advice center. Prescriptions can be delivered and collected although there is a delivery service. Clever people work. Here.
February 2024 by Laura Sims
Visited this pharmacy for a pharmacy first consultation as directed by my doctor, only to find that they couldn?t help on the day of my visit due to there not being a pharmacist there. They advised me to go to another pharmacy. I did try to call ahead to check, but the phone was off the hook. A pharmacy without a pharmacist isn?t really a pharmacy at all.
February 2024 by Lexie Hoskins
Love the team here. They are friendly and efficient - even under the most challenging circumstances
February 2024 by Kelly David
Good little pharmacy
December 2023 by Mark Hatcher
Very efficient for Covid & flu vaccination
November 2023 by Zoe Cawthorn
I called for travel vaccinations. They wouldn't give me any vaccine prices until I paid £15 for a consultation that I didn't need.
October 2023 by Roydon Jones
Do not use this Pharmacy for home delivery, they are useless. If they haven't got your medication they won't tell you or the Surgery.Waste of time ringing them as its not answered or picked up and put straight back down.25 times over 2 days I tried to contact them. Ran out out meds 2 days ago and its now the weekend and they are not openIt's an absolute disgusting way to treat people
April 2023 by Daniel Chappell
I will warn anyone to not use this Pharmacy. They did not have my prescription (needed to prevent sight loss) and they claimed they emailed for an alternative. This turned out to be a lie and they refused to take responsibility for not arranging the prescription. They also refused to chase this up with the surgery and only said they will email, which is not appropriate given the urgency of the medication. They hung up on me during the call. They were rude. They do not take any responsibility. Do not use them.
August 2022 by alastair48
Great service, pleasant and helpful staff.
July 2022 by Nicholas Leith
TLDR Messed up my medications more than once, asked about trying to fix this problem and was basically told to find another pharmacy. Absolute disgraceI fully appreciate that the healthcare system is spread a bit thin . My medications are never ready when they should be and often I have to go without one or more of my medications for a few days or sometimes weeks. I called today as one was missing from what I picked up. I spoke to a gentleman first about it who trying to find out where the issue was, is this a pharmacy issue or a problem with my GP, unsurprisingly it's not an ideal situation to be in so I would expect that this is a normal gripe to have as result. The gentleman then put me on with a lady who said they have thousands of patients and we can't just know when peoples prescriptions are due. I explained I need them every month and how can I make sure this happens no real answer on how to achieve that. As anyone trying to reach Bassingbourn surgery will know, it can take a long time to get through on the phone. I explained that and asked if that was the only way then I'd have to get a new GP, before I could finish my sentence saying that I really don't want to do that I was cut off and told you can go to another pharmacy as well.
July 2021 by Lynne Hollaway
Great service. Prescription put in Thursday morning. Informed by text that it was ready Thursday evening.
March 2021 by Nick Brown
Love the new sms service when your repeat prescription is ready. Used to use Tesco but much better doing it here- fast, friendly, helpful, prescription bagged up and waiting for you- pretty much everything I didn?t get at Tesco! Plus supporting a much needed service for the community. Thank you to those working there especially in the current climate.
March 2021 by Jello the official
great customer service. easy pick up for prescriptions for students
September 2020 by Jackie Ives
The team at Bassingbourn pharmacy are amazing. They are friendly, professional and always willing to help. They go above and beyond what you would expect of a pharmacy and are a credit to the village. We are lucky to have them.
June 2020 by AlastairM-97
They provide an excellent service. The staff are always friendly and helpful - good listeners too. I wouldn't go anywhere else! ð???
