March 2024 by Anne Rawstron
Had a lovely stay and Saffron Walden the town is lovely with lots of individual shops and places to eat. Would recommend a visit ? ?Rooms: We stayed here as we were travelling aboard the next day from Stansted good location ?
March 2024 by Andy Gill
Perfect for a stopover before catching a flight. The food is OK and the rooms are really nice. The Staff were brilliant ?
March 2024 by Edward Gordon
Rooms are ok except if you need heat seems they control it cuts off at night and when ever you are not in room then takes about 20 minutes to start again. Forget towels our room had one bath and one hand. Showers are extremely slippery. If you need a rubber mat you have to request one. Hopefully you haven?t fallen and broke your back. Last time staying here for me. Oh if you need assistance it?s very difficult to find someone. Have to knock on doors in lobby then they look at you in disgust like what do you want.
February 2024 by Matthew Dawson
Brilliant, me and my partner stayed in this lovely hotel! Maria and all the staff were super helpful and was such a lovely stay! 1000% recommendRooms: Very clean!
February 2024 by Mal Moy
Another great new build Premia Inn. Needed a few days in a hotel, and this was perfect, just as expected. Had a small niggle but it was quickly resolved by the cheerful staff. Recently I also booked a new build in edinburgh, but surprisingly for a new build, it was noisy, so very happy here as its silent. Location is not ideal, but you get what you get in that regard
February 2024 by Daniel Hawkins
Came back to visit Saffron Walden after a couple of years away, and had a great time here - Friendly staff!
February 2024 by Albie R
Lovely staff, clean room, fair price and access to good food at the beefeater.
February 2024 by laura ann bulnes
I?ve stayed here a couple weeks every year for the past (almost) 3 years and I?ve had nothing but amazing experiences. The staff are so kind and welcoming during check in, and the rooms are clean and bright!! The surrounding town and shops are also very beautiful and convenient. I can?t wait to go back during my next trip :)
February 2024 by Daisy Larsson
Always know you?re going to get! the best service and cleanlinessI will always return to this hotel it never fails to
February 2024 by Bobby Barker
Everything you could ask for! Comfortable, friendly staff and spotlessly
February 2024 by Autumn Leaf
Lovely welcome from all the staff on reception.Easy to park.Room very clean and fresh.Good location for Cambridge with only a short drive to the P&R. Costa is on the same site.
February 2024 by Jonathan Elms
WE WERE CHARGED TWICE - Never Again Premier InnWe stayed here on 7th January in room 204.We pre booked on line and upon arrival the receptionist insisted that we paid again as the first payment wouldn't actually be taken. However both payments went through so we paid twice for the same night. I explained the following morning and the lad on the reception promised the refund would be made but nothing was refunded, I rang a week later and again I was promised a refund and again nothing so I rang a third time but this time the lady said they could not do that from there and that I would need to write in to Premier Inn so I followed her advice and had no reply. I again rang head office on 1st Feb 23 (now 3 weeks later) and spoke to someone called Alicia who was very awkward with me and refused to refund any money as she said they had not received any money from the online transaction even though it has been taken from our account. I asked what about a refund under a good nights sleep guarantee promise (as the experience certainly affected my sleep worrying I had been charged twice) but she said no nothing she can do. I said thanks for being so unhelpful and her reply "you're welcome". I had previously stayed at premier inn many ocassions but that was most certainly my last time ever.
January 2024 by Vernatrozz
amazing time, always love staying here and the staff and manager are awesome!!
January 2024 by Richard Brown
Hotel rooms fine. Beefeater that is attached is really not good Awful service and some of the staff are rudeFood & drinks: Awful service, really gone down hill over past 4months
January 2024 by Anthony Sanderson
The food was very good, both the breakfast and dinner. The service for dinner was poor however.
