March 2024 by Cath
Wonderful service from delightful, caring staff (especially Rosemary Cowper MRCVS and her regular VN) at Saffron Walden clinic.
December 2023 by Max Chen
I brought my dog in here to check for his increased breathing rate and one brief episode of lethargy. Because of my dog?s history of heart disease I was worried that he might be suffering from pulmonary edema which caused his faster breathing rate. At the visit , I requested chest x ray to check for the fluid in the lung but was told that there?s no X-ray for large dog at the clinic, which is fine for me. The vet also palpated my dog?s abdomen and explained she was trying to feel if there?s any fluid in there. She then suggested a abdominal ultrasound to check if there?s any fluid in the belly and I agreed. I was present at the ultrasound and she pointed out various organs including bladder to me while imaging then the conclusion was no fluid in the belly either. This visit costed me about £138 including about £90 of ultrasound fee. My dog?s condition continues to decline so I brought him back to cardiologist at queen?s veterinary school to have his heart rechecked after a week. He had his heart scanned and ECG checked and his heart was stable. However , the cardiologist told me he can palpate mass in his abdomen which he suspected to be tumour and booked us in to have a detailed abdominal ultrasound scan and x ray scan. After thorough examination and sampling the biopsy, my dog was diagnosed with bladder cancer metastasised to the lung and lymph nodes. On the report, it states a mass of about 5cm can be seen on the ultrasound in the bladder !!!!!!!!!!!! And there?s moderate amount of fluid in the abdomen!!!!!!!! I feel so furious with saffron Walden veterinary clinic as they charged me for an ultrasound but apparently the vet was incompetent and incapable of reading the imaging results and to see there was a big tumour there ! Very Unprofessional vet, clearly has no idea what she is doing . I would strongly recommend to avoid this vet ! The vet and the reception were friendly though.
September 2023 by David Grimster
Nice atmosphere
June 2023 by Fiona Cains
Do not have a bad word say about this vets, all the staff have been wonderful, caring and kind.Our cat has recently broke her leg, and not only have they helped look after our cat, but they have looked after us to. ( And I'm sure they will continue to in the next few weeks! )Couldn't give them enough praise.
June 2023 by Graham Terris
Great patience and understanding with our nervous dog - thank you very much for reducing everyone's stress levels
May 2023 by Anne Seth
Our first visit back for booster vaccinations and a health check since Koda was seen as a pup .Lovely friendly staff and a thorough examination to ensure Koda was fit and well before being given his injections.Nothing was rushed and Koda was happy and relaxed throughout. It was a positive experience for both of us .I recommend this Veterinary Practice without hesitation .Thank you .
March 2023 by Elizabeth Walker
Very nice caring vets always a great experience
February 2023 by Matthew Rowlands
We recently had to have our cat put down. Couldn't have asked for more kind and compassionate service.
October 2022 by Nikki W.
Excellent vets. Always had a brilliant and caring service. Very friendly to owners and patients!
October 2021 by John Yeo Hog
Very helpful . friendly staff .And put my dog at ease
October 2021 by Aimee
Lovely staff
October 2021 by Harvey Ellams
Genuine animal lovers and helped with an injured wild animal today. They were genuine, patient and understanding throughout. I would heartily recommend their services to all.
October 2021 by Annie White
You get continuity of care at this practice plus excellent, professional, caring service. The best vet's practice I have ever belonged to
October 2020 by Jacob Porter
Very friendly and helpful!
October 2020 by Andrew Hunter
Very knowledgeable vet and veterinary nurse with a good manner for a nervous animal and they had plenty of time to explain the treatment.
