February 2024 by Neil P
The staff are great, friendly and knowledgeable. HOWEVER there are only three of them (and not all Full-time), so when one is sick, or on holiday, they frequently have to close. Sometimes just for lunch or pee-breaks, but sometimes ALL DAY.The situation has got significantly worse since the Morrison?s Local refit. Now there are onlyTwo windows (previously 5), and there is no longer a dedicated queuing area, you have to Queue IN the shop amongst the food aisles! And queue you will, often twenty minute are more. (Exacerbated recently due to several bankclosures).As I said, the staff are great, and manage to keep their sense of humour and remain polite in the face of such adversity. Heaven help us if oneleaves! I doubt if they?d be replaced.
November 2023 by Shannon Gooch
Was on my way to post something at the post office to see that the whole shop was closed on a Saturday?! With no sign to say why either.
November 2023 by Angela F Maltez
Very slow
October 2023 by Patricia
Went to obtain replacement passport - full service provided from photo to posting etc. Brilliant, easy and good value. Carried out by very friendly and efficient lady. Excellent all round.
October 2023 by James Langston
For the third time I've turned up on a Saturday morning to find that no staff have bothered to show up to work.Incredibly irritating when you make a journey into town specifically to post something.Showing up for work on time is basic, basic stuff... the whole post office setup is bad enough these days, so to not even show up is frankly, unacceptable.Whoever isn't showing up needs sacking, and to evaluate their priorities.
September 2023 by Chris Davies
Wonderful service. Really long queues, staff under pressure but dealt with it very well. Very helpful and explained things well. The store is in desperate need of a revamp, ceiling hanging off!
September 2023 by Vicky Ho
this is my second time to visit. The staffs were very helpful. They gave me lots of help even I didn't know the mail system of UK :-)
September 2023 by james bro2wwweeèwn
Very friendly and helpful girls working there, although they could do with more staff!! I had no idea about sending things abroad but the girl with blue hair (not sure her name) but was very happy to help and explain things. Definitely Recommend
September 2023 by Abigail Peters
The ladies at the PO are always so friendly and patient when there are HUGE queues! They're knowledgeable and explained the answers to be questions without making me feel silly! They definitely need some help in there and the roof needs to be fixed! Well done ladies!
September 2023 by Nya nya neko 667
I have sent many many packages through a delivery here, it is very good! Occasionally long queues, occasionally short queues, it's like a box of chocolates. The staff are polite and patient regardless of queue length!! Building could do with an upgrade though
September 2023 by David Davies
Such a friendly and helpful service. Once I finely got served.. all staff are always polite and informative. Would be alot better if there was more staff to reduce the waiting time
September 2023 by beauberry
Only three people manning the main St Neots post office, I do feel for them. Understaffed but can't fault that staff that are there, they are very lovely ??? ?Edit: only one at a time at post office at one time I heard!! Poor girls!! ?
June 2023 by Julia Carter
I had 2 things to do at the post office today, disabled vehicle tax and registered letter. 2 lovely young ladies behind the counter we?re both helpful and happy to answer my questions. I commented on their brightly coloured hair and happy faces. I didn?t hold up a queue as no one was behind me waiting. I hope to see them there again for their professional and helpful service. Thank you ladies
April 2023 by Karen Elizabeth James
Yet again an appalling service, disinterested staff, long queues, outdated systems, obvious lack of investment in all areas including IT and staff training. Must be a terrible place to work. I left after waiting 20 minutes when one of two 'serving' said I have to go.......
March 2023 by jason barton
Shocking service won?t even look properly for an item that is needed for medical conditions, and I don?t care