June 2023 by MyVeganWellies
Never had a positive experience here. Service is appalling. No customer service/ care at all. Food is mediocre at best. Not always the cleanest. I have visited a few times in the past, hoping for change. Nothing positive to report sadly.
August 2022 by bodie1952
We only use this cafe if we arrive at the pharmacy to collect a prescription and it isn't ready and it will be a long wait. The service is poor at best but today it was terrible. A clueless young lad with beard and glasses was serving alone whilst other staff were milling about trying to look busy. The lady in front of me ordered two drinks and two lots of food and had to ask for a tray. He went off round the back to fetch one. Then I ordered two drinks and selected biscuits and a cake. He went off to fetch a tray for my stuff. Must have been too difficult to fetch more than one at a time. I stood there with my walking stick in full view and when he had finished serving me he went on to serve the next customer with no offer of assistance to my table. I said, agreed sarcastically, I will be a little while as I will have to take one item at a time to my table where my wife was waiting. He gave me a vacant look before asking if I would like him to take the tray to my table. Not good service at all, but then it is Tesco.
January 2020 by GHK999
After my last visit to this 'cafe', I thought there's no way it could still be as bad. Well, it turns out that it can be, and it is! My breakfast was cold, with a dangerously undercooked sausage. When I complained, I got a replacement sausage, no apology. And it's always a bit worrying when "chef" can't cook an egg. Even more laughable was when my tray was whisked away from under my plate while I was eating my toast ( the only edible thing on the plate ) Absolutely shocking food, and unbelievably ignorant staff. Avoid at all costs.