November 2023 by Sowmya Narayanan
Worst pharmacy. Not bothered about the patients . Randomly prescribe medicine when asked in the counter. The pharmacist who is there is not fit for the job.
October 2022 by Nicola Robbins
AWFUL!!!!! Made me wait 45 minutes, rude, ignorant staff, who quite frankly don?t have a brain cell between them. My little boy ended up having to wait all day to get his eye drops (he?s 7 weeks old and waited 45 mins in his car seat while they messed about), I then asked that the prescription was sent to hampton boots who are actually comptent at their job. Surprise surprise Rowlands couldn?t even do that properly. Absolute farce and to be honest they don?t care, they don?t pride themselves on customer service
April 2022 by Ree 148
When it was raining really hard over a week ago the delivery driver on purpose saw me and got closer to the puddle and made just they got me all soaked on purpose. Good job I didn't have my young child with me.
February 2022 by Em Tee
Always friendly and helpful staff. Occasional queues but they go quick enough.
January 2022 by Maria Kingston
Friendly & Helpful staff.
January 2022 by John Link
Poor service! Lost prescription and then waited 45 minutes for them to find! Useless is a word that?s too kind! Late for opening up at my job because they can?t get things correct!! Joke, wouldn?t recommend to anyone! Go across the road to other Pharmacy from now on!!1 star is too high!!!
August 2021 by Mark Fechter
Really surprised there are not more poor ratings for this pharmacy given the number of people getting poor service. This is quite simply the worst service I've ever received. I moved to Lansdowne Pharmacy opposite a couple of years ago due to poor service. Lansdowne Pharmacy is fantastic, 5 mins max and done. Yesterday I tried to collect a prescription for a friend, which has taken 3 visits and over 3 HOURS!!!! of waiting. 1st day my friend spent an hour waiting only for staff member then to come out and say that they were now closed. Next day after an 1hr 30 mins I managed to get part of the prescription but they didn't read the it properly failing to make it up correctly, so my friend had to go back again today. I've just found out they still didn't get it right, didn't tell her just put note in the bag. Given the amount of mistakes they make, its a wonder how accidents haven't happened with medicine. Staff are slow, rude and inept. Avoid like the plague.
January 2021 by Janet Austin
No one answering the phone at 3.00pm. Annoying!
January 2021 by Natalie Ellis
Slow and communication seems poor
January 2021 by JANE KEENAN
The staff are amazing helpful friendly just what you need when feeling poorly, great bunch
March 2018 by Bonita Longstaff
I have always had good service. The staff are helpful. This pharmacy serves a very large surgery and as result are busy.
October 2017 by Andrew Shepherd
It's a small busy pharmacy in the local GP surgery. Service has always been good and prices are reasonable. They only hold a small amount of "off the shelf" toiletry type stock so you'd may need to go elsewhere if that's what you are after
July 2017 by Tim Devonshire
Good average service. Be aware that they occasionally ask you questions and then tell the doctors that YOU asked the pharmacy for advice!! Average, sometimes spend lots of time chatting while their customers stare in disbelief. A-ver-age ;)
...but they get the job done
June 2017 by Edgggfmabisonb Papworth
These guys need to learn customer service. Be nice to even get acknowledged by a member of staff. Instead they all hide out the back with their heads down. Lovely chemist opposite the road go there lovely people always happy to help!!!!
