March 2024 by Pam O'Connor
Popped in to ask if they had a particular dress in stock for my daughters wedding - felt very unwelcome and the lady was most unfriendly and judgy. Big mistake on her part - I had the budget for the dress that she obviously thought I couldn?t afford.I would never go back.
March 2024 by Rachel RIGG
I found this place by chance on a Google search. I was not optimistic and in all honesty dreading going. I left with the most perfect outfit feeling a million dollars. The lady who works there is a font of knowledge but she doesn't pressure you. She gives good ideas and just knows what suits. You can not buy experience of her nature. We felt so comfortable here. Its a hidden gem
February 2024 by Andrea Vickers
One very rude old lady. Had no interest stayed on the phone with a personal call then asked what we want ? then continued her personal call. It?s a dingy little shop granted with some elegant pieces for great grannies a tiny corner changing room and very dangerous tiny heater in the middle of the room having nearly tripped on the electric cord. Departed with money still to spend. Such a shame. It?s a no from me.
August 2023 by Serena Parry
Have just bought my mother of the groom dress from here today. I found the lady who was there to be really helpful, especially as I was quite fixed in what I wanted!There wasn't any pressure to buy at all, which I really appreciated and the time in the shop felt very relaxed.The dress is beautiful and excellent quality.
July 2023 by July Foster
I visited here with my Mum on the 14th July. I?ll be honest after reading some of the negative reviews we almost didn?t go but I?m so glad we did.The owner was lovely and so helpful and attentive. My Mum is usually quite difficult to shop for but we got her the whole outfit in just one visit. Mum went away very happy which was the most important thing to us. I?d highly recommend. Thank you Annabella Chester
June 2023 by Sue
Bought my mother of the groom dress here a few weeks ago and cannot praise Annabella enough. She was so helpful and nothing too much trouble. It was a lovely hassle free experience. Dress needed altering slightly and a lovely job was done on it. Can't wait to wear my beautiful dress. Thank you ladies it was a pleasure.
June 2023 by Maureen Pugh
My Daughter gets married in 2 weeks! I have an outfit, but was pondering on whether I had made the right choice. My Daughter works in Chester City Centre and yesterday we met for lunch. We visited Annabella, what a wonderful shop. The lady (sorry didn't catch her name)was so helpful. I left the shop with a beautiful outfit plus shoes bag and hat! Thank you for your help. Would thoroughly recommend.?????
December 2022 by Jacob Comer
Sorry for this people am sure your shop is amazing and I hope people come and visit just so they walk down one kf the most beautiful spots in Chester City centre ?
October 2022 by Linda Sheldon
Very helpful advice in deciding on what wedding outfit suits your body shape. Alteration service available for any little adjustments that might be required for a perfect fit.
September 2022 by Sue Redmond
I wish I could score less than one star. Horrible rude woman who should never in a million years be in a customer facing role served me. Although I had made an appointment she had double booked and we had to wait outside the tiny, cramped shop before eventually being allowed in. No apology. I said I wanted to order a dress two sizes smaller as I was going to lose that weight by December, she just looked me up and down , shook her head and said ?I don?t think so!? My daughter walked out in disgust. I eventually bought my dress in a lovely shop in Tarporley along with the rest of my outfit and it fits - plus it?s only September! Avoid Annabella?s at all costs there are much better and much friendlier alternatives out there
August 2022 by Cheryl tattersall
I bought my outfit from here last year went with my daughter and found the perfect outfit, the wedding was in May and everyone commented on my outfit saying how stunning it was I can honestly say I felt a million dollars
July 2022 by Karen Oldfield
What an absolutely lovely lady who really couldn't have done any more to help me.
Went above and beyond to help me get the over jacket that I had my heart set on. It was perfect!
I know I didn't give her a lot of time but Anabella pulled out all the stops to make sure I received it in time for our daughters Wedding. Really wish I lived nearer so I could thank her in person.
Once again.... Thankyou. Karen x
July 2022 by Gail 222
Wonderful shopping experience here today. Sales lady was very helpful. Got my Mother of the Bride dress with no stress. I would highly recommend.
May 2022 by June Glover
Felt really as ease came out with everything I needed. Lovely service thank you.
May 2022 by Debbie Fitzmaurice
Visited Chester and it was just luck I found something as
I?m from
Yorkshire , helpful staff and a wonderful seamstress who altered my dress several
Times Until it fit perfectly thank you all