January 2024 by Beautiful Wolfs
Just scammers really overpriced with almost everything they are getting away with it but it's illegal to refuse refunds and exchanges even if it's under your false warranty due to human rights and the law
January 2024 by wendy tsang
Happy helpful staff. I found exactly what I needed.
December 2023 by Azizi Adeoye
It was ok, shop very dirty, the man with brown hair and glasses (short one) helped me find what I was looking for very nice young man
December 2023 by martyn owen
Beard & Mullet (awesome customer service!)Absolutely recommend CeX
December 2023 by Alan Bellwood
Well stocked and supported store, helpful staff then centre location.
December 2023 by PJ Douglas
Always liked to use this place as I believe in paying it forward with things so people can get them second hand and a bit cheaper especially in the run up to Christmas so never quibbled a price or grumbled about the (admittedly poor) customer service and cleanliness but won't be back after taking in a VR headset, being lied to about the value and then when I agreed to the amount (£25) upon taking the money to the bank realising one of the £10 notes was torn / cut around 75% of the way across making it unusable. I returned within the space of a few minutes only to be told upon viewing the CCTV "It looks like he gave you two tenners" well yes. Of course it does. Or I wouldn't have taken them and I like to think he wouldn't have handed them over. The blame is on me for being so trusting and not inspecting the notes at point of sale but this was handled so poorly I won't be returning to this or any other branch.
December 2023 by j'aime charles Futcher.
Well I'm useless with phones and for new phones I come here and buy second hand, this particular occasion, I was in a queue of 4 people , 20 minutes later there was still 2 of us. I watched a member of staff leaving , go over to a female colleague start chatting and after a minute or so I had to say something, I was finally served and went on my way, I like the place and products but 30 minutes to wait in a quiet shop is ridiculous, staff to busy yapping
December 2023 by Benny J
Nice and chilled environment, friendly staff always go in to check if they got some new retro stuff, only negative is prices can be high but that's not the staffs fault as at CeX higher ups control all that otherwise great store.
December 2023 by Rowan Bellwood
Great shop, clean. full of items (except Upstairs) and one of the nicest I?ve been to
November 2023 by Carlos
Seen better but tbh it's very good
November 2023 by Chrissy Jones
Iove this place, always worth a look, reasonably priced won't rip you off when buying off you and went in today the 2 staff members were 100% commited to my questions
November 2023 by Francesca Walton
Cex used to be my absolute favourite store to go to, along with game. I don?t know what?s happened but this last year it?s just gone downhill. The store itself is incredibly dirty, the staff don?t really care about customer service and the constant hassle in selling prices, just makes me lose total faith in the company. They will do anything they can to take money off you. Whether you?re selling something or buying something, nothing is ever simple and they will go out of their way to regain any bit of profit they can. Quoting something and then changing their mind before you?ve stepped out of the store. My favourite was selling a brand new Apple Watch that wasn?t even opened however in order to test it they had to open it so it was graded a B. As the box was opened. How does that make any sense, when they themselves opened it! I won?t step foot in these stores again. It?s dodgy and you?re better off on Facebook marketplace.
October 2023 by Alexander Galley
Good availability of stock. Queueing system is poor, it says to queue from the far end and some bar-steward just walked straight in front of me from the left when it was my turn to be served.The AirPods Pro 2nd Gen I bought used were registered to their test account so I had to come back the next day to get that sorted so I could take ownership.
October 2023 by Abraham Stone
Went to sell my xbox one x, told me the controller wouldn't connect. Checked the controller it had no batteries. Took the console and controller home and it connected just fine lmao.
September 2023 by JOHN AM
Found this store by accident. Glad I did. Just moved back from Canada after 21yrs and wanted some of my favourite comedy dvds,found several at great prices and great quality.????
