November 2023 by darren jones
I went into Evans Halshaw Chester for a new car and within the hour i was sorted with the vechile i wanted. Andrew Sheppard was the advisor i told him the style, colour and mileage i wanted and he found me 3 perfect cars. I narrowed it down and took my favourite for a test drive. 2 days later the car was mine and Andrew sorted the new tax, 12 months MOT and even had the car fully cleaned. Fantastic service highly recommended.
November 2023 by Sharon Corbett
When we bought my new car we were served by Andrew Shepherd who was very helpful and the sale of the car was very smooth? chose the car in the morning and I drove it away the same dayGreat service Andrew thank you Sharon and Les
November 2023 by Tia Fairweather
Approached very promptly with a great service by Chelsea Thompson - super helpful and great customer service. Such a quick turnaround and collected my car 24hours after choosing. Amazing
November 2023 by Steve Hampson
This was the second car I purchased via Andrew.He's always friendly and helpful and most importantly for me personally he's never pushy. He explains all the extra services you can have but If you say you don't want something then that's it, there's no trying to force anything on you.Any issues I've had post purchase have been sorted as soon as possible, they've never been too much trouble for him.I would definitely recommend dealing with Andrew and will do so for any further purchases I make.
October 2023 by Nicola Stretch
I wasn't 100% sure what car I was looking to replace my C-Max, but after having a mooch round, the Kuga took my fancy. Phill, our salesperson, was very knowledgeable and patient. He showed some of the great features and wasn't pushy in the slightest. The sale was straightforward enough and the car was all ready to go when we collected it over the weekend. My only criticism was that there was only 9 miles of fuel left in the car and it would have been nice to have some petrol put in by the garage before driving away. Overall though, great service, thank you.
October 2023 by Lisa Blain
A big thank you to Chelsea for helping me find my perfect new car. It took some time as I had no idea what I wanted but we got to the perfect solution together, I drive away very happy today. Chelsea was very patient as we went through the options and helped get a deal that worked for me. Would recommend.
October 2023 by Victoria Green
After looking around for a new car for a while we had kind of given up hope. Then we rolled up to Evans Halshaw ? Chelsea was amazing! Asked us what we were looking for and shortlisted some cars for us to look at. The first car she showed us was THE ONE! Great customer service, great car and we?re so happy we don?t have to keep car shopping anymore! Thank you ?
October 2023 by Phil G
Bought a new car which is lovely. The sales rep Chelsea was lovely... and Steve is a good guy as well. Recommend checking out this garage for a good selection of cars.
September 2023 by Ian Ashton
Great used car experience at Evans Halshaw. From the moment I was introduced to Andrew Gill, he made the whole experience stress free and he was so easy to deal with.Brilliant service.
September 2023 by Google user
Bring from London, I can't stand car salesmen, dealerships or anything of the sort, from my experience elsewhere they are pushy, hide the facts and unhelpful.\\n\\nThankfully this was totally different! We walked in to have a look around the cars they had, we wasn't pestered or pushed in any direction.\\n\\nOnce one caught our eye we headed in to the main showroom to ask to have a look inside one of the cars/trucks, where we was greeted with wide smiles.\\n\\nI'd like to point out we was both dressed in very casual attire and was treated no differently to if we was in suit and tie. This continues to the lack of opinionated judgement when two people in their mid twenties asked for the keys of a 2020 Ford raptor.\\n\\nBearing in mind the kind of car this is I was personally expecting stupid remark, hesitation and lack of helpfulness based on how we was dressed at that point.\\n\\nBut thankfully I was so wrong! We met Andrew who's a credit to him self and the dealership, he gave us the keys with the upmost professionalism and let us have a real good look through the truck and get a nice feel for the inside and out.\\n\\nOnce we'd had a look he swiftly sorted out the paper work to allow us to privately test drive the car on our own.\\n\\nOn our return we was greeted again by Andrew, we decided we'd like to make the purchase the same day (in the car before we was back) we informed Andrew of our decision and he was more than helpful to answer all questions involving ones like services, mots, warranty, extended warranty ect.\\n\\nThe paper work was sorted fairly fast and we was told about other packages for our purchase, we wasnt pushed or miss sold, it was very clearly explained and a few quotes with diffrent packages was given, we picked the best option for us (stuff we'd inquired about before they could tell us about them)\\n\\nWe was did have payment issues but no ones fault but our own. And they done there absolute best to sort this! We also had a few nice little extras thrown in aswell wich made us feel very valued! We was also offered hot and cold drinks through out our visit!\\n\\nThe best dealership I've personally ever been to with brilliant staff that are warm and welcoming! Had a brilliant experience from start to finish! Very happy with our purchase! And Andrew needs a pay rise!
September 2023 by Rico Albertelli
The process of buying a car was very professional. I even agreed to additional coverage for 2 years. All was great until the car broke down about a month later and I had to go to Peugeot to fix the issue as Evans couldn?t figure out the problem. Cost me £800 and Evans Halshaw never covered the cost from the cover I bought.I even went all the way in to complain and was basically told we will look into it and after trying multiple times I gave up and wrote off the cost. It was my first car but will 100% avoid in the future and tell everyone I know to not bother. I still feel robbed and it was a few year back but they still have the cheek to annual text me an MOT reminder! No chance
August 2023 by james williams
Bring from London, I can't stand car salesmen, dealerships or anything of the sort, from my experience elsewhere they are pushy, hide the facts and unhelpful.Thankfully this was totally different! We walked in to have a look around the cars they had, we wasn't pestered or pushed in any direction.Once one caught our eye we headed in to the main showroom to ask to have a look inside one of the cars/trucks, where we was greeted with wide smiles.I'd like to point out we was both dressed in very casual attire and was treated no differently to if we was in suit and tie. This continues to the lack of opinionated judgement when two people in their mid twenties asked for the keys of a 2020 Ford raptor.Bearing in mind the kind of car this is I was personally expecting stupid remark, hesitation and lack of helpfulness based on how we was dressed at that point.But thankfully I was so wrong! We met Andrew who's a credit to him self and the dealership, he gave us the keys with the upmost professionalism and let us have a real good look through the truck and get a nice feel for the inside and out.Once we'd had a look he swiftly sorted out the paper work to allow us to privately test drive the car on our own.On our return we was greeted again by Andrew, we decided we'd like to make the purchase the same day (in the car before we was back) we informed Andrew of our decision and he was more than helpful to answer all questions involving ones like services, mots, warranty, extended warranty ect.The paper work was sorted fairly fast and we was told about other packages for our purchase, we wasnt pushed or miss sold, it was very clearly explained and a few quotes with diffrent packages was given, we picked the best option for us (stuff we'd inquired about before they could tell us about them)We was did have payment issues but no ones fault but our own. And they done there absolute best to sort this! We also had a few nice little extras thrown in aswell wich made us feel very valued! We was also offered hot and cold drinks through out our visit!The best dealership I've personally ever been to with brilliant staff that are warm and welcoming! Had a brilliant experience from start to finish! Very happy with our purchase! And Andrew needs a pay rise!
August 2023 by James Broom
My recent experience at Evens Halshaw was very professional and competent. The reception staff were very courteous in booking our car in and very precise in detailing the problem. They gave us an estimate prior to starting the repair and constant updates during the repair. When we picked up the car it was clean and the work was discussed with us prior to the bill being presented. We received a phone call a few days later to ask how the vehicle was driving and if we were happy with the repair. A very professional team at Evens Halshaw Chester.
August 2023 by Hannah Guest
Thank you so much to Phill Holding and the team at Evans Halshaw-Ford Chester for the 5* service when purchasing my new Ford Kuga. From my first enquiry to driving away, Phill attended to all of my needs in a non-hassling, non-pressured way that I was very grateful for.When I left my little horse in my old car (which I part-exchanged) I didn't expect to see her again, but Phill and the team fed and watered her and sent her on a journey back home to Birmingham! They called her Dee, after the famous race course in Chester.Both Dee and the Kuga made it safely home and Dee has found her new place in the Kuga, where she is very happy. I am looking forward to equipping the Kuga with a tow bar and getting out and about with Dee and her (slightly larger) four legged friends very soon!Thanks once again to Phill and the team for making my car buying experience such a positive and memorable one :-)
June 2023 by Sue Tierney
This was the best experience I have had buying a second hand car. Andrew Gill was very professional, friendly and extremely helpful. He went through everything with me and made sure I was completely happy with all the choices I made. Andy went through all the options available but I never once felt pressured into purchasing anything I didn't want. Andy spent time showing me all the various functions on the car and answered all my questions. I would definitely recommend buying a car from Evans Halshaw.
