January 2024 by lynne brierley
I would like to say a very big thankyou to a young man named Jake who helped me out at the Halford Greyhound Park on 18.12.23. I was visiting Chester overnight with my daughter and grandaughter, when an alert appeared on my dashboard related to my tyres. I initially went to Lookers Vauxhall in Chester who were very unhelpful, but told me to go to Halfords. Jake resolved the problem very quickly and showed me what to do if the same happened again. Jake also checked the car over to ensure everything else was OK. I was able to return home to via the motorway feeling safe and confident that everything was OK.THANKYOU JAKE
January 2024 by Recovery Towing
The Store staff in greyhound park are Ok, but Halfords autocentre Saughall Road Chester , CH1 5EY is the worst place ever for mechanics. AVOID. Halfords say you have free MOT with a membership and when you go there, they try create problems and silly things in your car and will charge you a fortune with stupid bills, so you end up paying so much more than if you didn't have a membership or went to a different mechanic, The manager is really rude and without experience and he looks as if he hate his own job for some reason. Go to any other mechanics other than Halfords.?? David, Halfords autocentre Saughall Road Chester , CH1 5EY?? .
January 2024 by Bill Jones
Very polite professional staff exact bundle I wanted at a good price. Fitted on time Thanks
December 2023 by Kyle Hill-Chambers
I cannot say how lovely this experience was! The three chaps who helped with sales and fitting of the new bulbs, wipers and oil on my cars were amazing.Initially I was hesitant on using Halfords as I felt it would be an impersonal experience where we would be rushed around but it was the complete opposite! The first chap who supported with the sale of the bulbs and fitting did everything he could to ensure I was getting the best price and put me at ease with price options to support my budget. He was super polite and even apologised for the wait which wasn?t very long for the fitter to come out. The fitter was so lovely, super polite and friendly. He chatted with me throughout the process and seemed genuine in taking an interest. When doing the winter inspection he suggested new wipers but wasn?t pushy or anything which made me instantly trust his advice and I went and purchased them there and then from another member of staff who like the previous two was friendly and helpful. Explained pricing options and what was needed. Lastly an oil change was needed and I didn?t even think but went and bought the suggested oil by the team (I usually would have shopped around but why bother when this service made me feel at ease and this was the best place!)I will be using Halfords every time I need something changing on my or my family cars from now on
December 2023 by Syed Rahil
We recently bought a hybrid bike for my son from Halfords Chester. Customer service was great and we bought a nice bike at a good price.We had to take the bike back yo Halfords for some repairs and it was done promptly.I would like to especially mention the name of ELVISE for his great communication, promptness and customer service.
December 2023 by Nasreen Begum
Brilliant service today, young boy ther was a good help and fitted my headlight bulb. and Thank-you
December 2023 by Geoffrey Howarth
Booked my Mini Clubman in for a new battery, arrived at store for the work to be done. Halfords were spot on with my appointment time and the battery was replaced without any problems whilst I waited. ( One disappoint was no facilities in store for refreshments whilst waiting, a coffee machine would be much appreciated ).
December 2023 by Kevin Bramhall
Went in for a warranty exchange on a bulb excellent staff. Always a great service land knowledge
December 2023 by Chrissy Jones
Always happy to help friendly and full of advise. Helped me pick the best option for me and not just wanting to take my money, lad here are great very knowledgeable
December 2023 by stephen savory
I have not used the cycle clips yet but am sure they will be fine : just what I needed and a fair price. However the click and collect did not work well. I was told that I would get an email or text when they were in store but received neither. I checked on the tracking link which said dispatched but not yet in store. Eventually I phoned Halfords customer service and was told (after hanging on for 10-15 minutes) that they were in store. A lot of effort for such a small item!
December 2023 by Roland Moore
Jake who served us went out of his way to ensure the car key battery purchased was fitted correctly. This took sometime and effort to get into the key itself. Many thanks
December 2023 by David Barker
Turned up to the store at 5:30 on the dot, knowing that online it stated ?6pm closing time?. I arrived at the store to find staff locking the doors and shutting the shutters. I even checked on the windows and it again stated ?6pm?. I understand it?s a Saturday and people want an early finish but now I cannot get the part I desperately needed for my car until tomorrow so I have to miss work. If the timings have changed please state the new times as this is ridiculous
December 2023 by Lucy Rehal
Wanted the tyre pressure checked on my car and Jake went beyond that and done a free 10 point check on my car, giving me peace of mind. Was super helpful thank you legend!!
November 2023 by Gordon Saville
Unfortunately Halfords prices are now at levels which makes them expensive for many car accessories .The overheads that businesses now face means that online suppliers undercut their prices considerably.
November 2023 by Michael Lee
The fitter was excellent. Unfortunately the booking was not smooth and they allowed me to book a 1hr job when the fitter was only available for 30 minutes. This necessitated faffing about and coming in early to fit.
