March 2024 by Jaza Rahman
Nice service
March 2024 by M
Having been involved in quite a serious accident, I arranged for my Mercedes to be taken to this dealer's bodyshop. Although the car was eventually 'written off', the service I received from the staff was very professional. From the receptionists, Ashleigh and Nicola to the bodyshop manager, Chris Wardle, the help and patience shown to me was exceptional. I would not hesitate to recommend and use them again if required. Thank you to all concerned.
March 2024 by Tomos Barton
Outstanding service! Thanks so much for looking after me so well
March 2024 by Julia Edwards
Inchcape have done a wonderful job of the repair to my Audi A1. It has been delivered back to me fully valeted, looking fantastic inside and out. To begin with I was a little disappointed at the lack of communication from them, but once they had my car this improved dramatically. In the end my car was returned to me ahead of the expected date, for which I am very grateful. The drivers also collected my hire car for return to Auxilis, which saved another headache. Thank you Inchcape for a job well done.
March 2024 by Sandra Finney
Excellent service from beginning to end. Car picked up and delivered back, everyone involved were friendly and supportive. Would recommend.
February 2024 by Ronnie Dilsworth
I took my Range Rover Sport to the repair center to get a quote on rear bumper damage, after a telephone call from Nicola. Chris was very helpful and came out and gave me an estimate. Nicola then booked me in for the following day and supplied me with a loan car. Nicola phoned me back as soon as the repair was complete. When I arrived at Inchcape my car had been conveniently parked right outside the reception. After inspecting my car I found the repair to be excellent, I also received a 3 year guarantee on the workmanship. I would definitely recommend Inchcape accident repair center to all my friends
February 2024 by Darren Mundey
Great service and communication from the very first contact, to the final collection of my vehicle. Staff were all knowledgeable, professional and courteous and they couldn?t be more helpful. Highly recommended
February 2024 by Andy Wootton
Mercedes Paint Warranty - Inchcape body shop - just the ticket ! Body shop and Inchcape Mercedes warranty co-ordinator did all the work in preparing and forwarding claim to MB. Full sign off in a couple of weeks for a complete back to metal paint job on all metal panels ( basically everything barring front and back skirts) Courtesy car arranged for when car was in for paint. Always kept up to date on progress and work completed to time. Many thanks to Ian Kerr, all the front office staff and bodywork staff for a professional job, well done. Best £30 ( one off cost for courtesy car ) manufacturer approved respray I?ll ever have, by far. Cannot recommend more highly for body work repairs.
January 2024 by Jules JONES
Excellent service from the bodyshop and AX was amazing , don?t know why I never knew about them before. I was kept up to date and no hassle at all ,I would like to thank Sally from inchcape bodyshop Chester who was very helpful and professional, answered all my questions and nothing was too much trouble , went above and beyond picking my car up and getting it back to me ??
December 2023 by Russell Green
Inchcape Chester were fab car was done and cleaned and before o expected it ?
December 2023 by Simon James
Great comms from Nicola and Ashleigh and great repair done to vehicle - would use again
December 2023 by Darby Griffiths
So happy with the service! Everything was so easy and quick! Ashleigh was amazing so helpful! Thank you!!
December 2023 by Bones
I booked my car in for paint work - great service all round! The girls on reception were super polite and lovely and quick turn around.
December 2023 by craig marshall
Absolutley brilliant!So after my car being driven into BADLY?my car was sent to inchcape VW Chester, chris wardale kept me upto date with my repairs constantly and showed an excellence of service honestly I could not fault it what an asset to the company my car was recieved back today like the crash never happened BRILLIANT, I arrived today to collect it and Cara Gibson done my handover and again she provided the most highest of customer service I?ve ever recieved, she went through the warranty of parts etc and made sure I was happy with everything my car my spotless inside and out I couldn?t believe it, so to the two names above and a few who have contacted me over the phone you guys were all brilliant and without a doubt I?d recommend this place! Thank you all so much you guys really are an asset to that company
December 2023 by Emma Gray
Booked my Audi in with the Bodyshop after an accident. The car looks brand new and very clean. The team in the office were lovely and very polite especially Ash who went above and beyond to help me!! thank you so much!!