January 2024 by kerry davies
My mother went in to make an appointment for my sister and I to go in with her to move some funds, she's 80 and we have LPA. They talked her into opening a Bond. No papers, nothing. She's confused as to how much was transferred and at what rate. Disgraceful
May 2023 by Charlie Moss McCrory
Used the advice desk and was assisted by Rebecca, super helpful & friendly in sorting out my query
April 2023 by robert C
Very good
February 2023 by Dr Pasan Perera
Good customer service, so professional, and good communication.
December 2022 by David Gregory
Good luck trying to get served by anyone. If you think of depositing cheques with the self-service machine you're probably just going to hear lots of annoying beeping sounds and you'll end up having to queue for 7 hours anyway...
May 2022 by Osman Avci
Unreal poor service ...and charge absolutely joke I take ..8000£ they charge me 5000 £ interest
May 2022 by rie owen
Friendly helpful staff
July 2021 by Chris Samuels
Opened an account today at the foregate st branch, incredible customer service, so professional and a lovely experience, my consultant Agnieszka Nowak was exceptional, very patient and helpful, this is how a bank should be, thank you.
July 2021 by Light Seba
I spent 2months waiting for a new card for 2accounts and when I finally got a card for my cash accountI went to the bank to cancel the basic account card they sent to my old address and order a new one for the 4th time!!Matt cancelled my cash account card! I ended up not able to get cash or pay for anything online for a week.. and I had to leave my assignment to get cash from the bank...Matt was holding the card in his hand and reported it as lost!!!!And It's not the first time this happens!That's my reason for switching to another bank.The staff was Racists and treat people based on thier class and background. Unfortunately this still happening even in the 21st century, we still didn't evolve!
July 2021 by Halmat Abdulrahman
Very nice staff friendly amd helpfulThe bank is very good and quick
September 2020 by Kevan Bott
Spent hours trying to sort out setting up an on line bank transfer, spoke with several automated messages, transferred to several people, got cut off, and had to go through repeated personal questions, several times and once being told they have no time for me, and the line going dead. Tried again a few days later after I had calmed down from the frustration, only to find myself in the same situation, frustrated and disappointed.
September 2020 by daniyal ikram
My experience with Lloyds Bank was really great Special thanks to Agnieszka Nowak who is doing a great job.
July 2020 by Clive Morris
Avoid Lloyds. Can't be trusted with people's money
July 2020 by Mike
Very helpful staff
July 2019 by Andrea Fernández
The staff is always very nice, helpful and efficient.
