I have never received such poor service. I got caught in a scam. They say they offer 24 hrs support online I could only speak to bots who sent me around in circles. Saw a lady at the branch who told me to fill a form in and it will be sorted, I filled the form in and it got denied. Went back to the bank today and got served... read full comment
August 2022
First time in a bank for years. My Chester bank has closed and NatWest has taken over, some trepidation on my part. Needn't have worried, the lady who dealt with my problem was helpful and professional in buckets. Can't wait to to have another banking problem.
January 2022
Lost track.of time this morning, turned up way to early.the staff were very patient and and understanding brilliant service
Welcome to NatWest Chester. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.