January 2024 by Phil Gossett
Great place, very friendly & helpful staff.
November 2023 by Micky P
Good tip and load.Friendly helpful staff
September 2023 by Tracey Williams
I have been waiting for a parcelTo be delivered as per Royal Mail email date and time specified- July 19th still nothing. I spoke to a very helpful young man in Chester who advised my parcel was still in chestWe mail centre but to contact localSorting office for a more detailed delivery date - you cannot get hold of anyone to to speak to in Wrexham sorting office AT ALL - I have had major foot surgery and therefore cannot go to Wrexham - I have spoke to Chester again and the tracking still says it?s with the mail centre but cannot locate .Again a helpful person from Chester offers advice and to perhaps put in for refund from the sender. This is not good enough how come I cannot speak to anyone regarding my tracking at Wrexham - number still ringing out- I have emailed Royal Mail - nothing - my postman also gave me a name of someone to contact but still NO REPLY from Wrexham . We are now well Into September and still no parcel - no phone contact - !!! What happens to all the items you do not deliver ? Do you dish them out to staff members or raffle them off !!! Awful service - but thank you to the two actual humans I spoke to for trying to help
December 2022 by Jacqui Gray
I paid for @ £6.35 and posted a next day delivery small envelope. It went OK that day until arriving at Chester Mail Office. It was scanned as due to leave to travel to Glasgow at 7.41pm on the 30th and hasn't updated or more likely is still sitting there?!? Somewhere? Since. I do know there were strikes but it does say on the App that they will make attempts to do next day delivery, 24 and 48hr post a priority?!?! So why is it still stuck in Chester Mail Service!?!I really want to support you (RM) in your endeavour to get a wage rise but someone's not doing their job properly if its sitting in the same place now for 7 days!!7 days and counting for a next day delivery is just UNACCEPTABLE!!!!!?!?!?!
December 2022 by Susan Smith
Placed order on Saturday and paid extra for next working day delivery but parcel still at Chester mail office
December 2022 by Marcin
I do not recommend!
August 2022 by Grant Dawson
Due to have parcel delivered yesterday, still sat in this sorting office not even progressed onto final delivery office! Royal mail tracked 24,
April 2022 by Malcolm Lashbrook
Pity they do not open the hours they advertise. Wasted journey from Oswestry. ?
January 2022 by Baldev Singh
Transport staff good and positive
August 2021 by Humaira Butt
I like it I am working here, very cooperative staff, been a new employee they're very nice with us
January 2021 by raymond murphy
First class service and very good place to work
January 2021 by wayney581
Brilliant!! I love it I should have come sooner
January 2021 by WILLIAM DAWSON
Great staff clean friendly place
January 2021 by Ray Roberts
Called to collect my Daughter from work.
January 2021 by Annabelle Keating
Con artist thieves. Stole my parcel. Taking the to court. Worthless. Worst in the country
