March 2024 by ayed abderrazak
I was very impressed with the all the staff, they were helpful, advice.
March 2024 by Judith Corbett
I am so glad I moved from my previous opticians to Specsavers, Chester. From the eye test to choosing my frames, everything was explained fully and no pressure on cost of frames. Thanks to Tyler, Talha and Nikki for your advice and help.
March 2024 by Lotty Baker
Very helpful, informative and friendly staff. The different options for lenses were all explained to me and I wasn't forced into purchasing the most expensive ones. The eye test was very thorough with everything explained again. Would recommend.
March 2024 by JoyJoy
Welcome to hell ??It is so hot in here it makes my blood reach boiling point. If your staff are cold provide them with a jacket and keep the thermostat at an appropriate temperature ??I was in A&E for a stroke scare last week, had CT all good but I have a lazy eye now and it's constantly hurting. My eyesight has worsened considerably in that eye, and I have cluster headaches and photophobia. I walked in for my 11:50 appt and immediately told the staff to cancel it. I'd rather suffer than sit and wait in Avernus.
March 2024 by Stefan Olczak
Excellent service. Optician very professional. Thank you very much.
February 2024 by Deepa Jadhav
Excellent team, helped me pick my new pair of glasses and they immediately understood my needs when I described it to them. Everyone seemed to have a smile on the face which is an added bonus
February 2024 by Thomas Bannister
I have been with specsavers for around 20 years and have always had 10/10 service whenever im in for a lens check or eye examination. Today, we went in for a different reason. I was in Chester city centre with my 6 year old daughter when the wind picked up and some grit blew into my daugters eye. She was in a lot of discomfort so I took her into the Chester store to get it checked out. They took it very seriously, took her straight up to see an optician who gave her anesthetic to stop the pain. The lovely optician then rolled looked in her eye, rolled her eyelid back and removed the grit that was stuck behind her eye. We left with some eyedrops to prevent any infection and my daughter was comfortable. I feel they went above and beyond today and took the situation really seriously and were especially lovely to my 6 year old who was really upset when we arrived in store. Thank you so much!
February 2024 by Mustafa Al-Maqdad
Incompetent and dishonest staff
February 2024 by michael jarmain
Excellent experience. The team are warm and friendly. The Opticians expertise and genuine passion for Customers wellbeing is blatantly apparent. A really positive visit.
December 2023 by E
Very professional service from my enquiry, test, choosing, and fitting, all staff at Chester were kind, considerate polite. Great place to choose ur glasses. Easy process.
December 2023 by Marcel Garcia Orduña
I've been a customer at Specsavers for several years, and I consistently receive excellent eye care services. The optometrists are knowledgeable and thorough in their examinations, ensuring accurate prescriptions. The wide range of eyeglasses and contact lenses caters to various preferences. The staff is friendly and efficient, making the entire experience pleasant. The in-store technology, like their advanced eye testing equipment, adds to the overall professionalism. Specsavers remains my go-to for reliable eye care. Highly recommended!
December 2023 by Georgie
I went in with a concern about my eyesight, which the team treated as an emergency. I was seen quickly and given a thorough set of tests. Everyone I spoke to was kind, reassuring and very informative. The optician explained the tests and the results clearly. I felt very well taken care of. Highly recommend this store.
December 2023 by Derek Harvey
Excellent service from the time I entered the building. Had referral for both eyes at St Catherine in Birkenhead, Spa Medica, done within 6 weeks.
November 2023 by david keech
Best place to go for audiology and eye care. Staff were very helpful and honest and I was made welcome as soon as I came into the shop.
October 2023 by Hüseyin Emir Bircan
All 3 doctors that have hosted me were more than kind. They were very clear with every single treatment and every measurement they make. I appreciate the way they dealt with my problem, the time they took for me, the way they are so kind, and very important; the most clear way they speak English to understand. This last can sometimes be the most important thing for expats.All my comments are applicable to all doctors I've seen at your organization.I'm very pleased to feel better after all the treatments.
