March 2024 by Katie Andow
Staff are friendly and incredibly helpful. A great selection of jewellery available. Able to provide fair advice on selling old pieces.
January 2024 by Shaun Oooo
Called in Xmas eve..lovely people.. nothing was to much trouble... would definitely recommend
January 2024 by Nidge Edgar
I pop in this place regular, to be honest, can't not buy from this place , good prices , nice gold pieces. Honest people and helpful management, thankyou
April 2023 by Charlotte West
Friendly staff. Had my engagement ring made smaller and it took a couple of weeks but they did a perfect job for a reasonable cost. We bought out wedding rings here too, and will return to get them resized if we need to. I am surprised by some of the reviews as we found the staff to be really lovely and helpful both times we visited ?
October 2022 by Dec B
Brilliant jewellers and pleasant helpful staff been looking for a clock and found the one we were looking for there ?
January 2022 by Amanda Watson
Terrible service, took my wedding and engagement rings in to be resized, they told me would be ready on Tuesday, I asked if they could call when in, they blatantly said no so went back late on Tuesday and they weren't in .... Secondly I have had rings back less than a week and my wedding ring has scratches all over it, called shop and was told I could take it back in but if i have been wearing it not a lot they can do!! What are you supposed to do with rings? In 14 years it has never looked this scratched, they really are not interested and for all this paid a lot of money to have it done, wont be returning
October 2021 by Alexander Marshall Ewart
Great staff they repaired my gold ring and done it quickly and a great job
July 2021 by Bill Hutchinson
Incapable of changing a watch battery!!I took my Omega Seamaster watch to them to have the battery changed. They explained that their jeweller would do it rather than send it away to Omega, which I was happy with, although I asked if they could replace the rubber seal when they did it.When I got it back, it lasted 3 days before the face misted up (I hadn't swum with it, worn it in the shower, flown etc), by which time they were shut due to Covid. As I couldn't wait for them to open again & risk the watch being damaged I had to order a kit online to remove the rear cover & dry it out.On removing the cover it was clear that the new seal they'd put in it was much too large hence the leak. Surely they should have said they couldn't do it rather than bodge it!?I sourced the correct omega sized seal online (& a new battery as the one they put in only lasted 3 months!) & put it back together properly. I've since swum multiple times with it etc without any leaks.Moral of the story - don't trust them with changing a battery as they're clearly incapable of doing this simple task.
February 2021 by Jill Simpson
I would highly recommend this jeweller. The staff have been so helpful and have restored some of my jewellery beautifully. They have far exceeded my expectations and were so friendly and professional. The service was fast and the advice I got was very helpful. I will be using them again very soon.
February 2021 by Deborah Noonan
Sadly I have shopped here for a number of years the ladies who work there are lovely and i have always been happy with purchases. My recent experience could not be described as that. It comes to something when sales assistants pay more attention to paperwork keep customers waiting proceeded with poor and hasty service. Sales assistance should be wary in times of job losses as folk can take business to other jewellers who offer exceptional services. You have let this establement down on this occasion
September 2020 by Dave Bailey
One of the best jewellers in town, can not do enough for you.
September 2019 by John Kay
Had some jewelry made here they were helpful
September 2019 by Fifi S
Always helpful
February 2019 by Grant Bremner
Browns of Congleton is a small jewellery shop that sell at the typical products that you would expect from a quality jeweller. Rings, chains, necklaces, earrings and all types of watches. They sell a wide range of digital and authentic movement ones all from well known makers. If you have any jewellery you no longer require that are more than happy to offer you a fair price. The even have repair service. The staff are knowledgeable and friendly.
October 2018 by Peter Clowes
Long time jewellers in congleton, with watches, rings, chains etc.
