March 2024 by Chris Bell
Probably the last time I?ll be using this restaurant due to the terrible service. I don?t think it?s too much to expect to order on the app take to the dive thru, collect the order and go. Instead you are told to park up and wait nearly 20 mins for your order which they then inevitably get wrong and you have to spend extra time going inside trying to sort. This isn?t just a one off occurrence as you see many customers on the car park asking staff about where their order is !! So much for fast food !!
March 2024 by Richard Shenton
Excellent.
March 2024 by Jon Hunt
Waited over 20 minutes for a single burger !!Has to be the slowest and worst service ever at a McDonald?s. Not quite sure how it can actually be this bad. Let?s face it, it ain?t rocket science.If you have limited time don?t bother. I could have cooked a fillet Steak with a Rossini sauce with triple cooked chips quicker.
March 2024 by Anna Robinson
Rubbish I have been waiting 15 minutes for my breakfast order, staff are slow, not helpful and I'm pretty surprised they have a sign saying fast food!! Seriously not bothered in this store, literally staff just standing about.
March 2024 by Veronica Spencer
Ordered on app today . went in to collect. Restaurant was in chaos . At least 5 just eat drivers had been waiting over 40 mins. I waited 30 mins for my order and just gave up. Drive thru was moving but loads of people waiting in restaurant and Very little food coming out.
March 2024 by paul charles
Arrived at McDonald?s no Que through drive through and order was taken quickly.I was directed to parked order bay and food arrived cold after a 27 min wait.Food sent back and still waiting 33 mins now absolutely disgusting service.
March 2024 by Lesley Holland
Went through the drive through, had to wait for the order, by the time it arrived the mcflurry had melted and i had to return the bag of food as it was cold. On returning the order i asked for another mcflurry and i was told no. Staff couldnt care a less, no apology nothing.The Order arrived after another long wait! Got a new mcflurry and the order seemed hotter BUT on opening the bag when i got home the order wasn't even correct!Won't be bothering again, as this isn't the first time, but definitely my last.....
March 2024 by Pouria Panahi
I was there Saturday (09703/24)night 10 p.m block the sitting area with chairs and was very dirty .when came my order missing the all fries with meals (I had 4 meals not just one) foods was very cold and bad.
March 2024 by Phil Aggus
They prioritise drive through and uber eats etc over eat in customers. Took over 25 minutes to get food whilst loads of other orders were sorted much quicker. Once got food, it was all there and tasted ok!
March 2024 by Kristofer Stevens
I don't normally review a McDonald's but I'm going this purely for the lovely customer service this morning from a young woman (with red/auburn hair) who I didn't clock their name who served my breakfast. I rarely eat in, so was surprised at the table service. Just nice to go to a chain and get the sort of service and welcome you'd expect from a decent independent place.
March 2024 by Laura Harrison (Vision Wave Weddings)
Incapable of following custom order instructions. I requested no onions via the McDonalds app. Lo and behold the burger arrives with onions. I have an intolerance to onions, thankfully not an allergy.Fries were also cold, as usual.Every single time we order there?s an issue. Slow service, wrong or missing items, cold.Total waste of time and money. Would much prefer to trek to Didsbury and get a Five Guys where the staff can understand basic instructions.
March 2024 by Karen lowe
We were at the drive through and it wasn't too busy.Ordering was quite swift, but we had to wait in a bay for an order completion.The girl who brought our food was friendly and smiley, and very engaging.Food was good as usual.Parking: Car park is fair size. Areas for order waiting, and bays for ordering from the app.
March 2024 by David Whittworth
The food was Luke warm, lots of staff doing nothing when they could have been giving the place a clean. Floor was disgusting!
February 2024 by Elliot Hearson
Couldn?t find another photo so had to use one from another valued customer. This young little lad, not only gave us what we asked for, but double! For free! This not so small man, was so exited and in love with his job, he liked to dress up as Donald the Mcdonald and wear his special gloves! Always handy and quick on the tills, and always gave us cold food!Thank you to this young man, making our experience so joyful, making our delivery time to our car in just 3 and a half hours.P.S please give my wife back.Kid-friendliness: Made friends with my 14 yr old daughter very quickly!
February 2024 by tracy cotton
My son and I love Mcdonald in congletonI can take my little son more now as my mum works in Mcdonald in congleton but the staff was amazing tonight as my son had a accident but well done Mcdonald :) ? ? ?Parking: Lots to pick from
