March 2024 by Zo
Awful. I'd made an appointment for a cut +blow dry 2 weeks in advance via email with the receptionist, I arrived at the salon to find the lights off and no one inside. I double checked my appointment and waited for over half an hour outside, checked the opening hours, rang the salon (to hear it echoing on the inside of the salon), emailed,rang again and still no answer. No one had contacted me to reschedule an appointment or tell me they were closed.I tried to get an appointment elsewhere in town, to which I was turned away due to being fully booked. Complete lack of communication and common decency, never visiting again.
December 2023 by Whiz bang
Hello this is a very friendly and lovely salon, the staff are amazing, I would question the people that leave 1 star reviews, I am guessing that they don?t know what they?re on about, see you guys soon.
December 2023 by Jonny D
Can't fault the service and the staff. I always leave feeling fresh and nothing is too much trouble. 100% recommend.
December 2023 by Danny Street
Great service, amazing staff, would highly recommend to all friends and family!!!
August 2023 by Simon Armstrong
A Big Thank You to Ami!She transformed my hair and both styled and coloured my wife's hair to perfection!Such a friendly, polite and professional service.We will both be returning again,soon.Thank you again Ami.Services: Hairstyling
July 2023 by Scarlett C.
Switched to this salon after a relative recommended. Just had my second visit last week. Really pleased with my hair and the advice given by the stylist. Lovely salon and friendly staff. Thank you ? xServices: Hairstyling
July 2023 by Mandy
Terrible experience at this hairdresser!!Amy agreed (older one of the two Amy?s who work there) colour that she put on first was not good at all?and then attempted to correct it. My hair broke off and the damage is irreversible. I?ve had this colour done because of my grey roots many many times In lots of hairdressers so never dreamed something so bad could happen.Her qualifications are certainly questionable??Salon unsurprisingly didn?t want to know when I returned visibly upset.
March 2023 by Susan Smith
Thank you so much my daughters hair is lovely and you were very good with her as she was nervous one happy daughter and 100% will be back
February 2023 by Sara Critchley
Aimee is so kind, understanding and thoughtful.She is a great listener and helped me feel at ease during my first appointment at the salon. She heard everything I said and my hair was PERFECT.
January 2023 by L C
I always love coming to Sugarplum, beautiful salon, lovely friendly staff. I always get a perfect colour, cut, or treatment from Ami. Fantastic service, never go anywhere else.Services: Bang trim
January 2023 by Kayleigh Kellenberger
Popped in here as was let down at another salon. The lady kindly fitted my step daughter in for a trim.
January 2023 by ffiffiB
Cancelled hour before after waiting months for an appointment. Messaged to try and reschedule and got no text back.
January 2023 by Leah Bentley
First time visiting amy for my hair to be done! She was lovely, very welcoming such a nice atmosphere! So happy with my hair afterwards! She did an absolutely amazing job! Thank you
January 2023 by angie tunstall
Excellent hair salon extremely caring and helpful staff. After failed attempts with other hairdressers to give me a look I wanted, Sugar plum were the ones to finally succeed. Cannot highly recommend them enough.
January 2023 by Anthony Mcdonald
First visit to this salon, all the girls are very friendly.Amy coloured and styled my hair and did an excellent job.Thank you Amy. From Yvonne Mc Donald.Services: Hairstyling