March 2024 by Kathy Eastgate
Vicki was extremely helpful with my booking
March 2024 by Julie Blackband
We called into store today and had excellent service from Lucy, Vicky & Caroline.Lucy helped us with our booking and we had a laugh about sheep's heads ??.The team are always very helpful and can not praise them enough.
March 2024 by Lisa Gilfoyle
Booked our holiday today - Caroline was fantastic! So helpful and efficient, thank you for all your help! We need to use our High Street stores or we will loose them, you can't beat face-to-face interaction and I know I can pop in at any time and any of the girls will help - not stuck in a robotic queue on the phone for hours on end.
February 2024 by Gareth Houghton
The team in-store were really helpful, walking us through booking from start to finish. They offered additional advice about the resort and the flights, which helped us make a couple of decisions. Whilst we could have booked online, they price matched for us and took away the pressure of completing all the forms.We didn't manage to catch Caroline, who we had originally spoken to and our booking was handled by Lucy, who was fantastic. A really nice touch was a follow up email, thanking us for booking in store with them.This really does support the High Street and keep shops open for people that don't like buying online.
February 2024 by Robert Hibbert
I had previously booked a holiday and soon realised that I needed to cancel. I went down to the Store to sort and replace with another holiday. I met Lucy this morning and she was very helpful. She was very professional and extremely patient. A totally stress-free experience.! Many thanks Lucy
February 2024 by Simon Richards
Lucy was amazing and very helpful for us to book our family holiday to Menorca.
February 2024 by Dave Harries
Had a problem booking online for a holiday in HuelvaLucy sorted everything in just a few minutes, so we are now looking forward to our holiday in Islantilla later in the yearThanks Lucy
February 2024 by Anthony Lee
Kerry was very helpful and knowledgeable and pleasant 10 out of 10.
February 2024 by Kevin Moore
I originally was booking a skiing holiday which Lucy got me a great price on. However I changed my mind as decided I wasn?t up to the challenge of skiing this year. A few days later I booked through Lucy another trip to somewhere a bit warmer.Great friendly service.
January 2024 by Jake Lomas
You could spend hours and hours looking for holidays on the net and get lost in it all. I went into the Congleton Branch and was assisted by Kerry where she asked for what i was looking for and what things would be important to me. I have left excited for the holiday i am now going on in October. 10/10 service cant beat going into branch and been pointed into the right direction for destinations and hotels would go in again for our next holiday. Thank Kerry great service
January 2024 by Lucy Parkinson
I came in today and was greeted by the lovely Kerry Lomas who was more than helpful with helping us find the perfect holiday for our family, we went in with a budget and Kerry worked effortlessly to help us stick to that (she actually managed to find us one for LESS than our budget!?) as well as ensuring we got the most holiday for our money! We cannot recommend Kerry at this store enough! ??????????
January 2024 by Sarah Potts
Great service at Tui Congleton. Caroline was really helpful, knowledgeable and informative. Great to be able to speak to someone in person and not have to do everything online yourself! Thank you!
December 2023 by Elaine Brown
Kerry couldn't have been more helpful. I was struggling to book online so phoned Congleton. Easy and simple - everything sorted from chosen hotel, transfers, luggage and selected seats. Highly recommend and would definitely call again for our next holiday. Thank you.
December 2023 by Andy Okill
Excellent service from Donna as always. Nothing is too much trouble from any of the girls in Tui Congleton. Would highly recommend using this agency for all your travel needs. Thank you
November 2023 by Helen Daniels
Excellent service from Vicky,very informative knowledge of the holidays and resorts we looked at with honest advice to suit us, made to feel welcome and relaxed from the onset of entering the shop, thank you, definitely recommend ?
