March 2024 by Jack Honke
So much choice all you need to do your house up
February 2024 by 1028 Sss
Want to say a massive thank you to Eden at the store I would have not been able to get what I needed without her her help she deserves some serious recognition she was beyond what her entailed had understanding , patience , empathy and genuine care to help us . I have had some poor expierience as my daughter doesn?t tolerate shops well and staff usually don?t have the patience thank you so much Eden I requested a reciept to add review to bnQ direct with a number and I?ve lost this I would to up my review if possible to BnQ . We need more edens in the world . I have sevre social anxiety adhd and dislexia the help I received was incredible not just great customer skills but amazing understanding of those with disabilities and needs thank you Eden I hope this review reaches you
February 2024 by Lisa Carter
I visited the Crewe store today and received excellent customer service from several members of staff. A special thank you to Mike for helping me with my timber, and also to the man doing the timber cutting (didn?t catch his name unfortunately, but think it began with a J). Very helpful staff.
December 2023 by Graham Johnson
Went from meir to Crewe for dewalt toolbox only to find it is £30 instead £20 at meir what?s happening mr b&q
October 2023 by Ashley Bryant
Mike the chap who works there cut me a piece of chipboard. He was extremely helpful and gave me a lot of insight into the world of DIY. Quality customer service for once in this day and age shouldn't go unnoticed!
October 2023 by Ray Metcalf
Exceptional helpful staff and nothing was too much trouble!
September 2023 by Benji Rea
Helpful staff, good selection of tools and equipment. Fair pricing
September 2023 by Simon
My local B&Q does not stock the item I wanted but Crewe did. I don't mind the drive out to crewe as its the mega store so there is more choice.
August 2023 by Linda Dixon
Went in for flouresant tube,and bulbs for ceiling rose.They didn't have either.wasnt impressed.
August 2023 by Sarah K
Quiet and able to browse freely. Signage was clear with plenty of price points to suit all budgets.
August 2023 by David Farnhill
Excellent service, I needed wood cutting to size for shelves
August 2023 by Neil Sickling
Massive DIY store with probably everything you need and a few things you don?t too. Staff are always helpful and selection of goods is great. Good value too. Large car park, but also two minutes walk from Crewe station.
August 2023 by L W
I always enjoy a turn around this store. The staff are friendly and helpful. They have a good amount and selection of stock. They could do a better job with the outdoor plants, a lot of looked dry and need a good watering.
August 2023 by Shirley Langley
I came into the store this afternoon needing advice on the jobs I am doing at home, Peter the delivery driver went out of his way to help me, also advising me where to ask about the edging for my fence, and also the difference in the saws that I need for cutting down bushes/ sawing dry wood. In the gardening department Eden stopped what she was doing to go and get me the wooden strips of edging from the stores and even went to get me a trolley. What brilliant helpful staff you?ve got, please acknowledge my gratitude to them, they both deserve the recognition.Kind RegardsMrs Shirley Jeffs
July 2023 by joanne humphreys
Check what your buying has all the parts before you leave. Bought some expanding foam not realising the nozzle was missing. Took it back to swap and all but 2 on thr shelf had it missing.Doesn't have a good range of stock of some items, worth checking online before you go
