December 2023 by Jaime Armstrong
Since the take over this store really has turned a corner. I can't praise the staff and service enough. What used to be such a difficult process is now easy and reliable!!
November 2023 by Liz Banks
Since being taken over from Lloyds this place couldn't have a better turn around, from absolutely rubbish to incredibly helpful. Christine deserves a special mention and thanks for going over and beyond to help people to access vaccines.
October 2023 by Sarah Harrison
Absolutely awful pharmacist administered my flu jab- so rude and patronising. Shame I won?t be returning whilst she?s there!
October 2023 by BETHAN CHALLAND
Brilliant! Staff are very helpful and don?t rush you away. I understand that they are very busy, and rightfully so for a small pharmacist in a growing village. But they are always supportive every time I?ve gone in. Thank you
July 2023 by Carol Horn
14/07/23If I could give zero stars I would !! Been ringing this pharmacy for the last 3hrs to see if my prescription is ready?..and just like goostrey pharmacy they ignore the phone ringing. As it?s a controlled drug that i take can only get it at a pharmacyIf it?s this bad now god help us when it changes from lloyds
April 2023 by Lynn Dawson
Would be good if they would answer their phone
April 2023 by Chris Guest
Terrible. Usually a long wait followed by poor service.
April 2023 by Anthea Schofield
They need more staff as you can be waiting 30mins or more for your prescription to be done very very busy
January 2023 by Alison TAYLOR
Does anyone here ever answer the telephone? It's so frustrating.
December 2022 by Louise Colohan
If i could give it less i would. I ordered through the online doctor(excellent, fast , the very reason i use it), get an email to say my order is ready for collection at the Holmes Chapel branch. I go to collect it on the 29th of October only to be told we don't have any stock, again i showed that i had confirmation of my paid order being ready for collection at the branch, so they took my details and number to contact me once they were ready. Fast forward a few weeks( i have been away on holiday), i have had no call to my work or personal number, i go back to pick up my order which i now need to start, no record of me ordering it, no recollection of me speaking to them on the 29th October, nothing. So i went back in with my confirmation email of "order ready" again, only to be told that 1. people who order online dont pick up orders so they don't order the stock until the client pops in- i find it hard to believe that people have money to throw away as these orders are paid for, 2. that they had to order stock to fill my order! it is exhausting dealing with them. They are rude, talk over you and do not listen nor do they offer any sort of solution. i give up i will never return to the branch. I would be seriously concerned if i had an urgent order!!!
December 2022 by redlad2005
Absolute joke of a place, queue for 20 maybe 30 mins, only to be told, it's not ready despite them having it for a week or more sometimes, we have repeats and i drive 7 miles away , because i know they will be ready, avoid like the plague, would give zero stars if i could
October 2022 by Sam Nederend
I?ve never know a pharmacy like it, staff are rude! Purposely ignoring incoming calls, hope it closes horrendous!
September 2022 by Susan B
Don?t bother they never have any stock for medications, not fit for purpose
July 2022 by Ella Ferguson
Terrible customer service. Slow and in no hurry to speed up queue times. Need sorting
July 2022 by Alastair Cobb
Apparently closed today with a sign on the door but no idea if it will open later or tomorrow!
