January 2024 by kathrine winter
The cafeteria was filthy, around the lights and windows, loads of old cobwebs. Two serving staff were incredibly rude when I requested a particular drink, so unhelpful, sounded very pi?-ed off to be fair. Whether that was with me or just to be working there. No eye-contact whatsoever, impolite and unhelpful. I should have left then but I shall not be back.
December 2023 by Marvellous Music
Very good store and the prices will surprise you.
December 2023 by Barbara Sainthouse
Visited Crewe store for first time. Very disappointed at lack of Christmas shop - didn't spot a single decoration. Wont be visiting again, have been to much better M &S stores.
December 2023 by Karen Shenton
The cafe has really gone down, nobody clearing tables, as the self service trolley was full, tables were not cleaned...not good enough for the prices being charged
December 2023 by Phil t
The bacon we just bought from M&S in Crewe store is terrible...tasteless, bland, complete rubbish, obviously sourced from much cheaper supplier
October 2023 by carly garrett
2 staff on the till and im stood in a queue, i so believe. A 'please queue here' notice wouldn't go a miss. Then to be told collection for orders are upstairs once I have got to the desk. It wouldn't harm to have a couple if noticeable signs about.
September 2023 by Glenise Bendall
Lovely mannered and polite staff. Store stocked up well, and clean too. 10/10 Thank you
August 2023 by j wheatley
Love M&S, but there is not enough staff one the shop floor to help you. Very disappointing cafes in their shops, the powers that be, WON'T sell proper meals.All heated up different "sandwich ?" with varied ingredients. Nothing really for very young children to eat. Fresh cakes, teacakes, toast. They have got rid of there different size cups and saucers, and replaced them with ugly looking mugs! Like you get in a Transport cafe !!!!!! The cafe is ok for a quick coffee and cake. The soup isn't even "home" made!
July 2023 by maryam zaina
Expensive food stall compared to aldi. But M&S products are affordable . They have the fresh croissant
June 2023 by avongirl45
After shopping, we decided to go for a coffee. A decent enough cup of coffee but when asked for a saucer was told we no longer give saucers. Did feel the smallish coffee did need a saucer. It?s different if you are having a drink in a mug. Didn?t feel it was the most friendliest of service either.
June 2023 by Patricia VanEm
Went to Marks Spencer in Crewe have to say the young Lady Tegan was so helpful and nothing was to much trouble for her thank you so much .
June 2023 by Tom Ryan-Elliott
Even with the recent prices increases, it's hard to beat a great M&S lunch ?
June 2023 by john white
Cafe value very poor not worth the prices just as well I'm not a regular punter
May 2023 by Matt john
Fab cafe and shop staff are so lovely had the new magic coffee and even got a slice of cake really do go above and beyond here thank you ?
May 2023 by Doug Turner
Went into the cafe and ordered 2 of eggs royal. Couldn't believe it they had no eggs despite being upstairs from the food hall?Walked out and had breakfast elsewhere.